24 hr check in on Internet did not open.but left truck parked,lock,and dropped key in box
THERESA J
Midgard Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32225
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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After booking a 26' truck for a Sunday when Midgard is only open from noon to 4pm, I just went by a few days earlier to verify all was well. Guys behind the counter: "Oh sir, no need to come here, trust the system" I said, well, I just want to be sure to not holding my .... in my hand on a Sunday morning. Well, he sort of said I was crazy thinking that. OK, Sunday came, I was there to pick up the truck, and the reservation was not done correctly, and I called 2 numbers, first 10min wait, and then connected to other number, wait between 15 and 30min, my blood was boiling. Helpers were wainting for me... luckily a employee lived next door, I was able to knock on his door, and he solved the issue using his phone. So compliments for him. But not for the guy behind the counter... By the way, the truck was an old GMC with > 160,000 miles on it, rattling on several places. Clean, and did the job, but not good advertisement.
Johannis VLa persona que nos recibió por haber llegado a las 6:08 pm y no a las 6.00pm como habíamos seleccionado a pesar de estar aun en el lugar, es el más desagradable que he conocido prestando un servicio. En este lugar no rento nunca más un equipo.
Roberto CCan you please, have service & rentals discounts & freebies for your loyal customers, thank you.
Basilo VNothing. Absolutely wonderful experience
Jeffrey M