Customer service was good but the lights on the trailer didn’t work well, I pointed it out to the person that helped me but she said they were ok . When I was driving at night, a biker was the one who told me about it.
Felix M
Alvin Rentals & More LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alvin, TX 77511
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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All service was good, except the truck was on empty when I picked it up. I didn't notice until I left the U-Haul place, so I filled it up about half way with my own money. Trying to contact U-Haul to get a refund for the gas.
Liv VMy apologies but I was not happy with my rental! I reserved the day before a15’ truck for Sat 4/13/2024 n as I was on way to pick up truck with another person coming from across town a lady called me n told me the person prior renting the truck extended her tuck for another day n didn’t see my reservation n couldn’t find me a truck! When I arrived I saw a 26’ available and as I asked for it at the same price the manager refused n would not even budge to accommodate me ! I have never had this happen n this was not my fault I should have been accommodated since this was not my fault n was the error of the lady employee I have always used U-Haul n never had this issue I paid it because I was in desperate need of it but not happy n don’t know if I will ever use it again! My name is Leticia Urbina 346-578-8099 LSURBINA12@GMAIL.COM
leticia uasking if he needs blankets or tape etc to secure his items
Juan cThe truck needs a tune up. The lock on the back is rusted and I had to get someone to help me to get it open which cost me additional time and made my daughter late for work. The equipment that you supply should work without issues. It was very frustrating as I was on a tight time schedule .
Tina C