Convenient
Dennis J
Watts Bar Bait & Tackle
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, TN 37322
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Customer Reviews
- 1.5 Average Customer Rating
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Won’t rent again from uhaul, the drop off location was horrible and extremely unprofessional! Then took over 3days to get the truck checked in. After many phone calls it was finally resolved, not what I wanted to be doing during a move.
David SSee above! Not professional ☹️
Jones eFirst off I did not rent this unit. Secondly the person running g the location didn't bother to get the real persons name and information because, and I quote, "well I typed in a phone number and the information just popped up so I just took a driverlicense number and a cash payment for the vehicle." Third the phone number I had when I was 18 the address I haven't lived at in 2 years and my madien name was used but haven't been a roberts in the last 3 years. I am highly disappointed in not only the person running the business but also Uhaul for not training their people to collect the information of people renting equipment. I would have been held responsible for damages to something I didn't have. And considering I was well over 50miles from the town it was rented from at the time of rental I was clocked into work. This is not only missuse of personal information but borderline ID theft. I have since filed a police report with local law inforcement and will be seeking council for pressing charges for undue stress of the situation.
Tearyn RHad to wonder around and find someone living at the site to go get the guy that worked there. He was sleeping and it was noon.
Jim W