Awful pick up experience. App doesn't work. Charged $50+ for gas even though I put $5 worth in to cover the 8 miles I drove so clearly there's a scam to enter the wrong fuel level which I couldn't verify before picking up the truck and as I was forced to wait over 30 minutes to get the truck, I was late and didn't think to check. U Haul is awful overall, not specific to this location
Russell F.
Broadway Sunoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jersey City, NJ 07306
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service
Tinaya B.No comments for the pickup location; however U-Haul switched my pickup location without notifying me which delayed my pickup and having me to go to two separate locations. This is the second time that has happened to me and not happy about it
rebecca S.The gaz you said was 3/8 is wrong he was 1/4 and when I dropped the Van I put more gaz Thant what you give me
Salim B.I gave it a poor rating because I was supposed to pick the truck up in Madison, NJ. However, the day before my move I received a text telling me my truck would now be in Jersey City, about an hour from where I live. Moving is stressful enough but now I had to contend with going quite a bit out of my way to get the truck so that I would be ready for an early morning move. One would think that U-Haul would try to help customers by finding a way to reroute a truck to the agreed upon pickup location. However, the rep I spoke to on the phone could only tell me that the original truck forMadison was in the shop.
Mike D.