I had rented blankets and on the day of the rental was told there weren't any in stock. I also rented a handtruck and dolly which I witnessed an employee put in the truck. Another employee then moved the truck to another area and removed the handtruck and dolly which I did not realize until I was home. I was assured by phone that the charges would be removed but they never were.
Trailer Rental & Towing in Jersey City, NJ at U-Haul Moving & Storage of Jersey City
Moving to or from Jersey City, NJ? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Jersey City, NJ 07306 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Jersey City, NJ
Cargo trailers in Jersey City, NJ are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Jersey City!
Utility trailers are perfect for towing large or oversize cargo in Jersey City, NJ 07306. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Jersey City provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Jersey City, NJ and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Jersey City, NJ online today!
Trailer and Towing Supplies
Not enough staff and customer rep keeps taking calls and making the person on line wait. It was pretty. Annoying.They need more staff & better attitudes.
Clerk seemed unsatisfied with his job, not friendly all. I was just a transaction. No explanation on the process at all. Cost was way more than I expected.
Hardly any employee was wearing mask and maintaining social distancing and off course they didn't ask customer walking in without mask to put on one.
Only issue was that even though I was getting the vehicle through the app on my phone, I still had go inside and ask that they get the vehicle.
It was not clean. It was very much wet and dirty When I told them they cleaned it but it was wet only even though they told me to use some think blankets My bed and other items becomes wet. The gas level also they put high almost 5 halons more That also I told before taking. I had to argue for all.
The gas meter malfunctioned. I didn't drive enough to have used up more than $10 worth a gas, however, after putting $20 in to reach 3/4 tank (where I received it), the needle finally moved, thus giving U-Haul a full tank. Smh
The virtual pick up did not work and then I waited for 45 minutes to be assisted to the proper truck.
Drop off was a slightly confusing without anyone there to help after hours.
Every thing was great the computers were the only thing that was a little too slow.
Just the computers were a little slow other than that everything else was great.
It was a fraud of putting extra mileage and claiming damage of the van, although this damage on drivers door was there when I picked the car. I have photo of it taken at pickup location and it is noted on my receipt at pickup location. At drop off location they added extra miles on my receipt at my absence. I demand investigate this van. If these miles are there it means somebody else drive this van under my name after I left drop off location. I am going to initiate investigation on this if problem is not resolved today.
Uhual owes me money for lower mileage, I was overcharged
Could not find truck. Wasted a lot of time.
Very professional staffs I recommended for everyone need to move
My truck was very old, and the side mirrors would move every time there was a bump in the road - which happens often in New Jersey. I could adjust the drivers side mirror at red lights, but on the passenger side I just had to adapt when it moved. It was not a safe driving experience.
This place was not very professional. I also attempted to rent a storage space from them and they were very rude about it. i ended up having o go to another uhaul place to rent the storage.
Customer service or interactions with customer can be improved.
U-Haul over books reservations and changed my reservation with little notice so I would not recommend them to anyone.
I read bad reviews for this location, so I came mentally prepared for curveballs. But it turned out to be a pretty good experience. The van and UBox were ready and in good condition; the staff members were helpful. Thanks for making it a mostly smooth move! The biggest hurdle was UHaul notifying me 13 hours prior that I could not get the van and UBox at the same location, as I had requested; rather the items would be at 2 different locations, which meant more driving time and paying for more miles.
It was very pleasure to have this opportunity to use it was my first time experience in my life do you use this U-Haul equipment it was clean it was perfect and comfortable very happy
I was never told there is a afterhour service fee and my drop off location is changed from what I have chose when I placed the order.
There is a continued lack of customer service at this site. The blankets I had ordered were not in stock. Why was I given the option to reserve blankets if these were not in stock? In addition to your bad stock management, your employees gave me a bad customer service experience by not offering a substitute, such as a furniture pad which was in stock. That would have been the right thing to do if you care about your customers' experiences. Instead, my complaints were met with indifference from your employees. This behavior from the employees at this site also showed when I returned the van and entered the building for a question, only to find two of them sitting behind the register looking at their phones. Only after I called their attention for the second time, did one of them take just enough time to look up from her phone to tell me that she was not the person I should talk to, before returning her attention back to her phone. I see this continued behavior of bad customer service and overall indifference at U-Haul as a failure from management to create a work place that values their customers. Clearly a satisfied customer is not one of U-Haul's priorities, By the way, I put this complaint in an email to you several days ago and never received a reply.
Maybe next time you should actually have the truck the customer orders at your "main location" available. I was told that my truck wasn't there and I was told to then drive to Bensonhurst, NY to pick up a 20' truck. My original pickup location in Jersey City was cancelled and moved without me being notified and then the "main location" tells me I'm sh*t out of luck. Didn't even give me my Mattress Bag I ordered either. When I asked about it the woman told me that I need to show her my receipt for it. She couldn't look up my order in your system?! Totally bogus operation and can't even guarantee your truck is going to be there. I had hired loaders for 2 hours and didnt have a truck for the first hour of them being at my apartment because of this fiasco. Totally ruined my whole day and made us late to our settlement closing on our new house.