Horrible customer service, tried to report the van stolen... worst uhaul experience I've ever had!Brandan M.
Trailer Rental & Towing in Johnstown, CO at Storage 2534
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Johnstown, CO 80534
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Great local serviceBrian W.
Mike and Bob were extremely helpful. They gave me the best rental experience I've ever had! I will rent from them again when the need arises.WILLIAM O.
Good guy running the office, very polite.David K.
The location itself was great. However, I did not appreciate U-Haul changing my reservation location at the last minute and making me drive an extra 48 miles (which I was charged for) and adding an extra 1.5 hours to the time it took to pick up and return the van. I made my reservation well in advance and I'm upset by being "bumped" like this.Chris M.
The trailer was fine, the tires looked a little worn, so we mentioned it to the salesman and he said, â€œwe just rent the equipment, not maintain it.â€ We said well we hope we make it to our location without hurting our load, and he just said â€œyep, hope so.â€ This was the second option for picking up a trailer, the first location called us at 9:14am and said the trailer we were supposed to pick up from them was having light issues, so they were going to have U-Haul pick a new location close to us, that had the same trailer. Apparently the first location, had the common sense to maintain their equipment, which is a relief!!Mandy M.
Went above and beyond, provided assistance troubleshooting trailer hookupJEFF WILLIAM S.