The service at the pickup location was excellent. However, this was not my preferred location. I had to drive a extra 20 miles to this location.MICHEL R.
Trailer Rental & Towing in Junction City, KS at Progressive Auto Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Junction City, KS 66441
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Nothing they were great :)wayne S.
This was not the location I was supposed to Originally drop off.Kylee P.
The guy was rude and disrespectfulcaleb P.
this facility was closed when I returned the truck and transporter.Edward I.
The staff at this facility is the best I've ever experienced in my times dealing with Uhaul. Even for a small location they delivered a top notch service.Shane P.
Some of the worst customer service I've ever received. Was called the day prior to confirm the reservation. Told her I would be there on time, then told me to not be late cause they're busy. On inspection of my car my left signal for the trailer wasn't working. I was doing my best to detect the issue but the owner kept berating that my car doesn't work. He then simply told me to go get it fixed and walked away. No help or anything (this location is an automotive repair shop). After about 5 minutes I found the issue and fixed it. The only other problem was I couldn't properly inspect the trailer cause it was buried in a snow pile and the owner didn't want to brush the snow out and I quote â€œuhaul don't pay me enough to do thatâ€. Absolute worst attitude and customer service.nathan O.
I'm not a fan of the online booking system. Clumsy and not very user friendly. The operator at this location was very helpful and worked hard to serve us. Very much appreciatedJames K.
Great serviceSpencer H.
Had a very positive experience picking up this u-haul. Excellent customer service at Progressive!Belinda J.
The rep was efficient, helpful and informative. Safety was certainly a priority with him and we certainly appreciated this. Thanks it was a great experience and would recommend him to anyone.Leo L.
Boxes are over priced than advertised on websitejoseph W.
Your reservation process is useless. I "reserved" a 5Ã—10 trailer at the Manhattan, KS location for Saturday. Then I got a call that they didn't have that size of trailer so they gave me a 6Ã—12. Then they said Manhattan, KS doesn't have ANY available trailers so we'd have to go to Junction City, KS. THEN they said they weren't even open on Saturdays! In the future, please take your reservations seriously. If you can't fulfill a specific request, don't have it as an option on the website.Andrew H.
Efficient and proficient, great service providerDavid M.
This was the easiest rental ever. Many thanks to the people at Progressive Auto.larry H.
They didnt offer Military discount like all other rental places would. The trailer I got was not properly working which I found out after I loaded and got on the road.Steven S.
Great place to rent from. Very helpful and friendly!Douglas H.
Greg gave me excellent service and I appreciated the help in getting the trailer and wiring ready to go.Dwight D.
Great service, great equipment. Cleanest Uhaul trailer I've ever rented.Stephen S.
Send your next customer here.Caleb H.
It would have been nice if they had taken me to the truck and showed me how to use the basics, mirrors, where to gas, what KInd of gas, wipers etc.Mickey O.
The employee working behind the desk at this location was incredibly rude and had a short temper. When we arrived an employee came out to check the hitch. After a short conversation we were told they would not issue us the trailer with the hitch the way it current was (too high). We entered the shop and asked if they had a wrench (this is an auto garage) to adjust the ball height to meet specifications. Ultimately, the man working behind the desk threatened my father we would lose the trailer if we didn't sit down and wait. We had to purchase a whole new hitch from this location for over $40.Glen B.
do not book what you do not have .. then your customer has to be sent to another location to get what they leased and its never close to where they live ..Edward C.
The manager here was rude. He didn't care about the customers at all, only about the money and getting us out the door. They didn't try to help me at all loading my car onto the trailer. If it wasn't for the front desk lady I probably would've left. If I could've which my pick-up location without a delay I would've. I wouldn't recommend this place to anyone.Dai'Shaun I.
Amazing customer service!!! Nicest people!!! Will definitely refer people!!KATIE T.