Return on Saturday. Supposed to be open until 4. Was there at 230pm and it was closed. Why? App was not working. Called 800 number and it was challenging please continue to hold. It should not take an act of congress to return a rental. Something that should take minutes took an hour. Will not rent again!
JEREMY W
Park Systems Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kanawha City, WV 25304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Linda was great helpful and efficient
Valerie JMy truck return was super easy and the manager was friendly and she made the process seamless. Highly recommend!
SHARI UI would absolutely NOT recommend anyone to use this service. I rented a pickup truck and reserved it online. I was aware that I was going to have to pay $1 and some change per mile. I requested 50 miles. I drive all the way to the store and got halfway through the process of waiting to pay and the lady said that because pickups were so popular and they don't have but two pickups uhaul does not rent then for no less than 150 miles. So a service I thought was only going to be $70-85 ended up costing me $158 !! It's not my problem that pickups are popular and Uhaul doesn't have many trucks, but I dang sure had to pay for it!!! So no, I would never use Uhaul again nor recommend them to anyone!
AMANDA GLet's see. I got arrested, pulled over. After I got out, car was gone. Stuff was dumped out and went thru. And no one knows what happened?
TEVIN G