I could have recieved some type of discount due to something going. In with the system stating I wasn’t a resident in Missouri. Overall everyone was nice
angela s
The Mail Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64111
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Rude customer service.
Amaya TVery good customer service and very helpful
LeBaron MVery hard to find office, two entrances marked 'Mail Center', Uhaul return was not clearly marked. Employee said he would send us an email when he checked in the truck. We never received anything.
Jeremy PThis location seemed unprepared for U-Haul service. The attendant was very unclear of where we should leave the trailer, and ended up directing us to leave it in a lot with no other equipment. We were unable to disconnect the trailer because of unusual or faulty equipment that hadn’t been explained on hookup (the coupler needed a Jack and none were provided nor did the receiver have one). While the employees on staff did try to help, they had bo idea how a trailer hitching system worked. We ultimately were able to get help from other strangers in the parking lot to Jack up the trailer to disconnect. It was a very troublesome experience that was not this location’s fault, but I chose them because they weee open during the hours we would be returning so we could get personal help. The staff does not know anything about U-Haul equipment and is unable to provide assistance.
Lana E