They over charged me. They charged me a overnight charge if $20 and I returned the evening before so I should have received that charge. I received a phone call at around 5 pm the next day and a different uhaul location asked me why I hadn't returned the truck. I informed them that the truck was returned the day before. Then they charged me for gas when I took pictures of the gas gauges before I drove away and when I returned it showing it was filled up correctly. I will never use this location or any uhaul location again.JOSEPH G.
Trailer Rental & Towing in Kansas City, MO at Quick Move Rental
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Kansas City, MO 64118
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Fast, friendly and convenientSARAH P.
Make sure the trailers lights actually work i rented a trailer that only 1 brake light worked then all the other brake lights and turn signals did not work. Wasn't bad service at all very nice people but would have been nice to get a trailer that wasn't broken like thatCHRISTOPHER P.
My credit card was not credited for miles paid but not used. I was told I will receive credit for miles not used. Never received that money back. Hopefully U-Haul will fix this problem.WOJCIECH K.
Great service, fast and friendly!CHRISTIAN E.
I rent a truck for 24 hrs and was charge for 48.. i was quoted $57.35 and got 2 diferente charges.. i want my money back and wish the customer service were more friendly, less rude and charge correctly since because of US "customers" they have a job they should think twice keep acting like that or will b no more customer... I need my money back "ALEJANDRA E.
Have someone there when an appointment has been scheduled.JOHN P.
Very hard to communicate with the office, no one answers the phone.Hayley L.
There was no one at the location at the time I was supposed to pick up vehicle. Myself and another person were trying to drop off vehicles at 4:45 and they were supposed to be open until 5RICHARD P.
Sam was amazing! He was friendly and professional Great personality!Sybille A.
Nothing it was perfect the young man that helped me was very kind uhaul systems was down world wide Main Street wouldn't answer their phone Troost told me they couldn't rent any trucks because of it but North Oak said he would just do it manually by making a phone call so kind!DANA S.
The best experience I have ever had at Uhaul. Perfect customer service and was treated with the utmost respect. Will go back to this location anytime I need to rent a truck.GENTRY S.
The gentleman was very nice and helpfulMARIO N.
Great dealership! Always excellent, friendly service. Thank you!Stuart M.
I returned the uhaul at 3:30 on a Saturday, how is that after hours and why did you charge me $20 for me to drop keys in a box myself and snap a few pictures?CAROLINE A.
Just keep the man that runs that location , he is why it does so wellCAROLYN S.
Truck I booked was listed as having cruise control. This truck did not. I didn't realize it until I had started m 1500 mile trip.FRANK B.
They were very helpful. Thanks AlanALAN T.
The guy with the two dogs was amazing. Great!DAVID H.
Customer did not leave a comment.STEVE F.
Great peopleLyndsey N.
Very friendly and informative.JOEY P.
I am very disappointed I did not get a Frontline discount during this time. I was told that where I made the reservation where I picked up the truck would give me one when I got there they said I should have gotten it when I made the reservation. I'm sure if I were taking care of your family you would do anything to help the front-line workers I am disappointed you guys would not do that for me I have worked day and night for almost a year trying to save lives.PAMELA L.
The customer service was amazing. Thank youCAMMIE L B.