The truck was not swept or clean in the back. In my estimate the insurance was optional then I'm told at pick up it is required after I had already budgeted my trip. The odometer reading was not correct for starting milage. I brought this to customer service and was told I would get a response from a Manger still nothing 5 days later I would like to be contacted asap. Do not tell me something is optional then required.
James S
Vista Park Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kennewick, WA 99336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Same great service as the pick up. I felt like I had borrowed a truck from a pal, it was so easy… and again, hassle free.
Deborah Hcustermer service was very rude unfortunatlly
charlene cOwner complains openly to customers how he doesn’t get compensation for uhauls Picked up truck on 3/4 tank took pictures. Returned with full tank and let owner know he only replied with, “well that didn’t do ya any good now did it”! So he got free fuel. I was quoted 59$ I paid 69$ dunno why since I paid advance for mileage. Anyways. Grumpy and outspoken man who doesn’t need to deal with customers.
Amanda TNeeds better parking area
Scott T