The U-Haul app is horrible. Not user friendly at all. It would not work properly. It wouldn't open properly. It couldn't find my order that I entered into the system on my laptop even though it was "reserved". When checking in the truck I couldn't open the app to put in "checking in" info. When returning it couldn't locate the vehicle even though my cell had a 5G signal and I was standing in the rental parking lot. If a company wants to go to an app driven business the app has to be ready to handle it and easily
John B
Global Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in King of Prussia, PA 19406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It’s a hassle doing this online, next time I will got a place that takes 5 minutes in person versus 20 min online!
Kevin Kthe equipment (truck) was old, noisy and did not have smooth ride.
YUVAL MI reserved packing blankets, and therefore did not bring my own. The pickup representative said they didn't have blankets, and they NEVER have blankets although you can reserve them online. That is unacceptable. Other than that major discrepancy, all went well.
Stephen PProvide moving supplies
Michelle G