Terrible communication through the phone. The man that ran the business just happened to stop when we were totally confused about what was happening. He had a hard time with incorrect drop off location after I called about it being wrong. Unlocking was a problem .. Thankful he came in just by chance.
Trailer Rental & Towing in La Crosse, WI at The Motor Pool LLC
Moving to or from La Crosse, WI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in La Crosse, WI 54601 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in La Crosse, WI
Cargo trailers in La Crosse, WI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at The Motor Pool LLC!
Utility trailers are perfect for towing large or oversize cargo in La Crosse, WI 54601. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at The Motor Pool LLC provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in La Crosse, WI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in La Crosse, WI online today!
Trailer and Towing Supplies
They were very friendly and extremely helpful!
They were nice.
I was charged 700 dollars for damage that never happened while I had the truck. I am very disappointed in uhaul and the charges. I will never return as a customer and will actively discourage others to use your services.
Do the right thing and don't screw people out of their money.
I will only use this location from this point forward
Very pleased with the service I received with this place. First time hearing of this place and would recommend going to them for if your planning a move in the the future if I need to rent again this is the place! ??
The mobile app for picking up the truck did not work. It kept telling us we were at the wrong location when we were tight by the truck. It would not let us pick it up and we had to wait until the place opened to get the vehicle. NOT HAPPY!!!! We rent Uhauls for our business all the time and need to be able to pick them up on off business hours.
Friendly service and come out to handicap mother, and father to get truck.
My poor review of this location is not reflective of The Motor Pool LLC or its employees but is instead of the management of said location by U-haul systems and customer service. I made my online truck reservation 5 weeks ahead of time and asked for a specific size truck at a location I knew would be open and fully staffed at pickup should any issues arise. During my confirmation call 2 days prior to pick up I was told I could not get the size truck I requested nor could I get the pick-up location either. I understand that not all requests can be met all the time but it seems silly that literally nothing I requested 5 weeks in advance was honored. Luckily a slightly smaller truck was available at a location less than 10 miles away. The alternate location I was sent to was closed when I attempted to pick up my truck on a Saturday morning. This would not have been a problem had I been notified they would be closed in advance and could have gone through the online checkout process to get the code for the key box ahead of time. Since I was not notified prior to my arrival I had to spend at least 1 full hour on the phone with customer service trying to explain the issue and attempt to understand why I was sent to a location that was closed. On top of these issues, the U-haul app and mobile browser versions of the online checkout system were not functioning properly which prevented me from actually checking out the vehicle remotely. After speaking with at least 4 people at U-haul customer service I was told I would be unable to pick up the vehicle by any other means than the mobile or app versions of their systems. Because of these systems issues I would need to go to another location nearby to find another available vehicle. After my call was transferred to the scheduling department to find another truck nearby the contact there was able to verify my information and check out the truck on my behalf via phone and give me the code for the key box over the phone. This was immediately following a service rep AND a supervisor telling me this could not be done. From start to finish during my rental there were numerous failures of the rental process on U-hauls behalf. 1) My "reservation" was far from a reservation and was in reality much closer to a wish list. 2) Please notify customers that their pick up locations may be closed ahead of time so they can act proactively. 3) If a location is closed, ensure the mobile checkout systems actually function as needed at that specific site. 4) Have consistent processes and procedures for all locations and departments within customer service to deal with these issues when they arise, and avoid mixed or completely opposing messages.
The truck drove well and was easy to load.
Very poor service there should be someone there for the post business hours won't b going there again
Once I got the truck, I called customer service to make sure everything was good to go. They told me I couldn't drive the truck. This turned into me spending 1hr on the phone with customer service to resolve the issue.