I received excellent service at this location. The customer rep was friendly and extremely helpful.YANCY P.
Trailer Rental & Towing in La Grange, GA at LaFayette Parkway Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in La Grange, GA 30241
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I was running behind coming from Columbus he waited on me to get there Awesome guy!!!GERALD F.
Truck was dirty, but the exceptional customer service shined brighter than the dirty truckSTEPHANIE D.
Easy drop off. Agent was prompt and courteous.Patrick B.
Let the customer know up front about charges. Don't advertise a 19.99 rental and then you receive a bill for 75 dollars!AMANDA B.
The exact sameDEXTER L.
Thanks for being so quick!Michelle C.
Heather was very nice and helpful. What I didn't care for was that the truck smelled like smoke and it didn't look very clean.LINDA G.
No one in office at drop off time of 2pm and amount of fuel in truck when returned was lied about it just not checked by the store .TONY R.
Friendly and quickMisty E.
Better drop offREBECCA G.
LaFayette Parkway Self Storage's service was excellent. However, there was an unfortunate interaction with a Uhaul representative that I think needs to be addressed/corrected. As part of the Uhaul key retrieval process, an alternate number was required. I listed my wife as the alternate number. A representative called my wife but she did not answer initially because the call showed up as "spam." When I contacted her and explained, she attempted to call the number back. The representative she spoke to was extremely rude and confusing. My wife explained the situation and the representative asked for her phone number. After she couldn't find it in the system (since my number was associated with the account), she became frustrated and commented "if he had been there on time, you wouldn't even be calling me" and hung up the phone. This interaction was highly confusing and disappointing. I understand employees are human and have bad days, but this is the type of behavior that results customers that refuse to come back. My overall experience with Uhaul was excellent with this exception. Otherwise, I would have rated 5 stars.Jeremy N.
They were closed upon drop off but next day got final email and account closed all very professionalJeffrey C.
The service at this location is excellent. The lady that works in the office is very friendly and helpful. This was a very good experience.Dennis G.
6 x 12 trailer really needs a dolly wheel to raise it up to the hitch. It was too heavy for me to lift so I used my car jack. Towed well and overall a great rental experience.SHERI M.
Nothing, Everything was perfect.Charles F.
Check your trucks before you rent them outMICHAEL C.
I got charged for an extra dayFELIPE R.
Awesome customer service! Fast and friendly. ðŸ‘â™¥ï¸TIMOTHY M.
Have employee concentrate on one customer at a time. Do not put phone customer on loud speaker, to help her while you have a customer right in front of you with whom you have stopped helping while you talk to customer on the phone.CHRISHAWN D.
I could not tell you if the drop off location was clean or not because we never got to see it. They were suppose to be there and open for drop off and they had a sign taped to the door with a cell phone number that went straight to voicemail and was full. Tried to find someone on property and couldn't. Person picking up truck was trying to get it as we were there dropping and couldn't do what he needed to either. We were all very frustrated. He wanted us to give him the keys so he could go and we obviously couldn't do that either. We ended up getting charged for a whole day of rental because the drop off was a couple hours past due time.william D.
Its PrefectDun'Te S.
There was a charge for fuel even though I placed the fuel hand back to the same location which was 3/4 of a tank full. They Charged me $28 and I would like it refunded back. 706-442-8946RAMONA W.