The owner was great!DEBORAH B.
Trailer Rental & Towing in Lakemoor, IL at State Road Auto Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lakemoor, IL 60051
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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Very friendly and helpful.MICHAEL U.
Had some issues with my truck's electrical hookup for trailer's brake lights and turn signals. They helped me trace the issue to a fuse on my truck. It was VERY cold outside but they patiently helped determine the problem for me. ThanksScott S.
Customer service was excellentDebby H.
Top notch full service auto repair and rental. They set up my Range Rover Sport for the wiring fir the brakes running lights and turn signals. These guys know their stuff. Good coffee Good conversations in the waiting area Just Great!Thomas C.
Easy to drop off and the site was accommodating.TIMOTHY F.
Awesome experienceMICHAEL P.
Fast, reliable and friendly. Very convenient.Rebeca T.
Allowing the individuals in person and over the phone to use the technology available to them to pull up a list at the ready upon request of options for places to return the truck.Casey F.
Dominic the owner treated me so well and was so professional! It was a great experience. I will ALWAYS go back and rent from him. Thank you very much!!! AustinAustin T.
I appreciated the ease of renting the U-Haul truck from this rental center. The U-Haul staff were very friendly, polite and efficient. It made my moving day less stressful. THANKS!SAMIA F.
Great location and Customer Service was amazingPatricia B.
No improvements necessaryWilliam P.
This location and the whole experience was excellent. Very friendly and helpful staff. The only issue I had was using the uhaul after hours online check in. It would not let me use the location feature to start the process.KAMIL C.
Owner was very pleasant. Equipment was clean and well maintained. This is the only u-haul location we will use in the future. Thank them for us again.Kevin P.
So due to detour of flooding my return late by 2 hours but during open hours same day is charged full 2 days with no warning before or as i checked it back in. Uhaul should be ashamed on a full extra day. Horrible customer service shame on this transaction and this brandJeffrey P.
They were friendly be helpful the entire time and will return for future business.Kevin B.
Very professional staffMike G.
Great friendly service at pick-up and everything went very well with the rental and moving. My Thanks!!!Michael S.
I'm will never rent for uhaul aver again. I was sent to a location close to my home and when I got there the place closed early and i had to call the 800 number which they transfer my call multiple times and when i finally got someone that could help me they sent me some where farther and when I asked if I could drop it off back to the original location they told me I had pay extra. I told them that it wasn't my fault and the lady on the phone was not customer service oriented nor she wanted to work with me. Really bad experience, I will fe now on rent from local companies.Raudel P.
I had nothing but issues with renting from UHaul this time and the customer service reps were horrible! I called to verify that my truck would be available and was told they would not have that size truck at that location. I spent over an hour on the phone with three different people from Uhaul to get a truck and that last person a supervisor told me that yes the truck would be there. I ordered moving pads and they didn't have any to give me and told me I could drive somewhere else to get them. WTH!! Again when I called to complain they offered me a $10 VOUCHER to use next time I need a truck. Really after all this I won't be using a Uhaul service again. When I called to complain about not having furniture pads the csr stated I don't show you ordered them. I replied then how did the man at the desk know I needed them when I picked up the truck and told me he didn't have any. No one knows what they are doing!! It was a bad experience.Pamela B.
The after hours drop off online was difficult to use and frustrating. I never had to do that at other locations and I didn't like it.CORINNE P.