Trailer Rental & Towing in Largo, FL at Largo Chevron

The person that checks you in and out I think needs more training.

the location is a convenience store and the person was constantly leaving me to sell cigarettes and other things, He made a mistake and charged me for insurance that i probably won't get the refund he said I would. Had to do the hook up alone, without conformation that it was done right.

First the location charged me double because of a computer glitch that happened in the store, which I understand, things happen. The $191 was charged twice, then on top of that, they charged me for insurance I didn't ask for. I had a family emergency 1000 miles away and had to get there fast. I didn't notice the charge until I tried to fill up with gas and my card was declined because I was over charged $255 from uhaul. I called uhaul customer service to see when I could get the money back because I needed gas to finish my trip. The first person said 5-7 days. UNACCEPTABLE. THE second person said 3 days, I explained to them it wasn't my fault that they over charged me and I needed my money ASAP to complete my trip. The 3rd person actually apologized and said the money will be back on my card in a couple of hours. FALSE , I waited 2 days in the middle of no where, stuck in the country with no money for gas because of a computer glitch that wasn't my fault. TOTALLY UNACCEPTABLE. ON TOP OF THAT THEY OFFERED me $30 as a refund. Highly upset and irate, that a fortune 500 company can't take care of their customers better. I would have at least settled for a complete refund, instesd i got a smack in the face with a $30 credit. ill never use uhaul again. I would expect a call back on this matter.

I trailer boats and trailers all the time. The staff at this location didn't know what size ball it needed or even how to assist with hooking it up. Did it myself and know how, but wouldn't feel safe knowing somebody else who isn't asfamiliar with towing is out on the road.

I was charged for 1/4 tank of fuel when I only went eight miles. The clerk admitted this was unusual, but stated that he didn't want to pay for the mistake, so I was on the hook. I can't help but wonder if half the problem wasn't that I was waited on by the owners jeuvenile son. I even took a photo of the fuel gauge at the beginning of the rental, but they wouldn't hear it.

This first off is a Chevron gas station. The Caucasion Guy who does the uhaul has a personality of a flea. Seriously unhappy people make unhappy customers. He should be grateful he has a job. The other issue I had is the check in and check out area has multiple glass cases of glass bongs. You have about 8inch of space on the counter. Oh I'm sorry as He so kindly put it glass tobacco pipes theyre not bongs and pot pipes. Oh not really they are but for legal purposes tobacco pipes and not to far away you have a display of ky jelly and arousal gels. The only thing missing are the girly magazines. Bad for uhaul great for Chevron your image is being tarnished. Definitely not something I expected when I made my reservation.

The guy was late to meet me, computer wasn't working properly, let me leave with the truck without doing a walk around, called me later on saying my card was declined even though a charge was clearly shown, called my credit card company they said he tried to charge more then once so it was declined after the first went through, he set me up to return at a completely different location, called him to let him know he had an attitude then called him to let him know hitch king was closed he told me to bring it back to him I refused so he told me I would have to call and find somewhere open, I left the key in the hitch king after hours box. Uhaul customer service was excellent when I called to let her know about this, but the man at chevron shouldn't be in business. He was horrible.

This location is a gas station/grocery. There was only one person working. There was no one there to help me attached the trailer.Luckily there was a delivery person that helped me attach the trailer to my truck. No one verified that it was attached correctly or if my lights worked. I would not rent from them again.

Fix the tire that's about to blow out. It has a busted belt in the tire and I told the guy he looked at me like an I'm an idiot. Then a $8 dollar charge for gas when I already put in $5 which is more than what I used when the price of gas is only 1.89 except for this place it's 1.99. Never again will I go to this store.

All was great Thanks

It took 30 minutes to get rental and I was the person there. They do not hook up the trailer and they didn't provide the pig tale for the lights, so I had no lights. Second time that I tried renting with uhaul.com. Never again I will contact the location directly from now on.

The owners of the Chevron Gas Station in Largo FL on Seminole Blvd. tried to charge me twice. The employee of the has station sent me to a Corporate Uhaul Dealer because he didn't know what to do when I showed him my bank account demonstrated I paid the samw amount on Friday.

It took an hour to get our truck. I purchased a gift certificate through UHaul online. The location said our gift card was not valid so they did not honor it. I called 1800 GO UHAUL to figure it out, the guy on the phone assured me that it would be settled by the time we returned the truck. It was not. I now have to wait until Monday now to get this sorted out as today is Sunday, to again to attempt to fix the problem. The location has a kid, a child at the register. This location is not professional at all.

I came in for a 10 foot truck, $19.95. I was told that only a 15 foot was available but I still only pay $19.95 as the prices were the same. When I returned the truck the man who rented the truck to me was not there. I was told the price was $29.95 and that there wasn't anything he could do for me. Also there were other charges that I was not informed of before I rented. I Will never rent from there again.

I went in the first time and I agreed to only the $40.00 charge I estimated 30 miles at the most this took the young man quiet a while tos do and I was getting tired of waiting. When I came 2nd to get the key due to it was already reservered the man did everything over and did not explain the extra charges. I let them know everything was already done this took MORE extra time. This was futal. He did not want to listen and was teaching his child how to run the register? Very disappointed how things are handled here. I was never told about the soft move charges for $28.00 I was told insurance was $14.00. I declined it cause I have my own insurance. Which it $14 or $28 ? Also when I turned the key the guy said his system was down and I never got a receipt what I was going to be charged. To my surprise It was $98.00. That all was for 24 miles. Last time I went to Oldsmar and Palm Harbor I could see that charge for $98.00 but this really? Something needs to be done!!!

The guy that knows how to rent out the trucks didn't arrive until almost 9:30am. To time consuming even though I pre registered on line. The AC was not working and the breaks were bad on the truck

computer would not work

I requested a retal truck at 9AM at the Cheveron on Seminole, I was the just before 9, the person in charge of the trucks was not in until 9:30. I card information on line but he had to take that information again. He told me the gas tank was full when I started the truck it was only 3/4 full I had to go back to bring him out to show him. I was already late to my destination and I needed to get to work. I filled the tank to full an went back to drop it off. Finally went to drop off the key and he had left to go to the bank. I complain to him about him being late and if I would get some kind of dicount. He told me he didn't work for Uhaul he was just helping them and I would have to call them. It was a bit frustrating that I had to wait a half hour and had someone else waiting also.