Customer service was excellent. Great experience!VICTORIA B.
Trailer Rental & Towing in Las Vegas, NV at Buffalo Storage
(U-Haul Neighborhood Dealer)
Las Vegas, NV 89147
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: 8 am - 4 pm
- Sun: 10 am - 4 pm
Special Operating Hours
- 5/9/2021: 10:00 am - 1:00 pm
- 5/31/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Las Vegas, NV 89147
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great customer service. The nicest peopleSIGAL S.
Next timeJun H.
Customer service was great but my uhaul was so disgustingKORTNEY RAE V.
The owner or employee seemed bothered by my presence. She was kind to other customers, but as soon as I walked in she immediately became aggressive in her tone towards me. I had questions regarding my rental and fees I was charged, for example, she charged me $19 for gas even though I only went 13 miles and I also put a gallon in. I asked her how many miles per gallon does the truck gets, that I returned, she said 5-8. So, I asked her to explain the $19 charge for fuel charges she became even more hostile and told me to contact the Uhaul customer care number and wouldn't supply me a receipt. I brought the truck back on what it was when I received it, but for some reason, she said I didn't. Maybe Uhaul doesn't like servicing blacks or feel we don't deserve to have charges explained to us, good customer experience or to be charged fairly.DWIGHT W.
Easy check in and out process, staff was friendly and helpful.LUIS ESTEBAN A.
I have rented from this location two times previous to my most recent truck rental. The first two times were wonderful. This time there's one thing I do have a complaint on. When I was given the truck on the day I reserved it, they told me oh by the way it's on empty. This is the first time ever have received a truck was completely on empty. I don't understand why they could not have filled the truck up. Whenever I've been told on how much gas is in it which is not always full but for me to return it at that level. If not then there will be a four dollar a gallon charge to replace the gas. So the person before me that rented this truck was supposedly charged for gas why didn't they go and fill it up. So I had to hurry up and fill it up before I reached my location on where I had to load the truck.This is a little bit of an inconvenience as I was on a time schedule to meet somebody at the loading spot. When renting a vehicle of any kind it should be ready to go.This was a little disappointingKEITH NOEL C.
The online check-in did not work. Once the driver's license images were taken, the spinning circle of death wouldn't stop. I tried to call the national number. They weren't home. The local 702 number worked and finally told me where I could get a truck the day before moving day. Very stressful!DANIEL CRAM W.
My U-Haul reservation was screwed up yesterday! You ultimately booked my reservation completely wrong, from incorrect pickup time at 8:00 at location that didn't open till 10am, and not having an adequate truck to make a cross-state line trip. Made a drive to a different location to find one! I didn't know that was a thing. Called customers service which was horrible, called for assistance and was blame for your online i'll algorithm!Nery G.
So far I don't have any suggestion because I was pleased how they take care/helped me. Just be nice n helpful to all. Thank you.JULIE DULLANO H.
The person behind the desk (long dark hair) was so friendly. Exceptional customer service and super fast process. Thank youCHERYL LYNN R.
I Dont Like This "MovingHelp" Because I've Had Horrific Experience With Them.. However Michael And Victor With "Moving And Cleaning (Customers First) Were Very Professional And Extremely Careful With My Belongings!! I Would Very Much Recommend Them.To Anyone Looking For A Professional And Quick Service!! HIGHLY RECOMMENDED!!Sara V.
U haul was old and dirty and yet was charged for cleaning. Communications were not clear.MARIA V C.
Great staffSTAVROS R.
Nothing there is a good thing about the people that work there and they take care of their customers the kid is the best.SOPHIA G.
Greg and Manuel were such excellent communicators and great representatives for your company. So caring and personable and went over and above in everything they did. Not sure of her name was Kelly, may have that wrong but the lady that worked there also very personable and kind. Kind really sums up our interaction with all of them. Not their fault but the light outside our storage unit was out and I know they would have changed it in a heartbeat but told us they were not allowed to and had to fill out a work order. Being a business owner most of my life, that is just not right. If you don't want to take responsibility of them getting hurt, there should be someone they can call to get it immediately changed. Our son and grandson had to fill that unit in the dark. You are blessed to have these three excellent employees and they should be rewarded for their excellent customer service by getting things like bulb changes within 24 hours. Buffalo Storage is amazing due to your staff ! Please reward them accordingly. Vans were immaculate and when one was returned one day early, Greg went out of his way to call us and let us know so we could have it the next day. As seniors, it was great to have our son amd grandson here to help us and Your associates made it the best Experience. I will always recommend them!KATHY MARIE C.
Nothing the staff was incredibleLORRAINE RENE C.
I was unable to return my truck for the longest time because I couldn't get past the location services page. It was not registering my location and I had no way to fix this issue after hours. Thankfully it eventually kicked through. There should be a backup plan. It was night and I was alone so I was in an unsafe situation just refreshing until it worked.HAYLEE ANN N.
Everyone was very kind, respectful, and gave exceptional service. I couldn't ask for a better experience. They made the whole moving process for me easy. I can't thank them enough.KAREN LYNN I.
Customer service was I,peccable.. friendly, informative, and so pleasant ðŸ‘ðŸ˜ŠPAMELA J.
Thank you for a good experienceKATHLEEN CRAIG C.
Was very happy with my experience.LISA ANN P.
Uhaul has always been great to work with between myself and my company I would recommend them anytime.ROBERT CHARLES E.
If you have a 26 foot truck, park in front of the main office. They are in a corner of the street where there is hardly any room for a big truck.Steve H.
I am very very happy with customer service and price.The track was very good conversation. I will let everyone my family and friends about Uhaul. Thank you so much much for having this rental track in my neighborhood.Mara P.