The staff that helped me the day of rental were pleasing, this review is intended for the employee who set my reservation a few days prior. My rental was set for 9am and when they tried to look me up in the system my information was mixed up with someone else's and they had no records of me setting up a reservation, but whoever I spoke with prior had took my basic information, phone number (which was someone else's as well) even though they sent me a text confirming my rental date, and card number (to hold the rental) seems kinda sketch right?. About 30mins AFTER my original rental time the front desk finally found my info and released the keys. I wasn't offered a refund, discount, or anything for the wait that THEY messed up on. For $20 a rental, $1 per mile you use, the coverage fee, and replacing gas, especially during this pandemic I think they should offer accommodations for their clients that experience this issue. Again the staff that helped me were wonderful, but I wouldn't recommend this location.
Trailer Rental & Towing in Las Vegas, NV at Towne Storage Fort Apache LC
Moving to or from Las Vegas, NV? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Las Vegas, NV 89148 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Las Vegas, NV
Cargo trailers in Las Vegas, NV are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Towne Storage Fort Apache LC!
Utility trailers are perfect for towing large or oversize cargo in Las Vegas, NV 89148. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Towne Storage Fort Apache LC provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Las Vegas, NV and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Las Vegas, NV online today!
Trailer and Towing Supplies
I loved the guy who helped me, he made the experience great.
Next time don't inconvenience your customer by having a padlock on the vehicle. We spent an hour in your lot trying to get assistance with this. Customer service was awful and your business needs to do better. We wasted gas and time coming over there and left empty handed. I will NEVER use your location or UHaul for another rental. I will advise friends and family to steer clear. I ended is penting from Budget and did not have these problems. DO BETTER! Hurry up and send my refund!
Joe is an awesome supervisor and he has great customer service
Customer Service was lacking. We arrived early, we were told office was not yet open but they proceeded to help another customer who arrived at the location after us first. The man who did help us was not well trained and despite the fact that we had pre-registered, the process at the location was needlessly slow and complicated. The truck was fine until we got to our final destination to unload when the back roll door would not open. An hour, roadside showed up to help. There were bolts at the top of the roll door that had to be sawed off after roadside crowbarred the roll.door open. What should have taken us 1.5 hours ended up taking over 3 hours because of badly maintained equipment.
Joe was excellent in providing info, handling the request to rent the truck and made sure we had all the info we needed.
Had a easy time. No issues.
Customer service was beyond exceptional. Thank you for making my move an easy process!!
Nothing , everything went smoothly.
The authorized dealer was very rude and charged me a 25$ cleaning deposit because I didn't park in the right spot.
I don't recall ever paying a per mileage fee in the past. I'm not happy that I literally got charged $25 on top of the rental. Big rip off.
Paid for and did not receive appliance dolly.
Was very quick and easy to pick up the UHaul and they took extra precautions due to the Covid virus which was very much appreciated. It was very clean and staff was very helpful making sure I had everything I needed before I left.
I loved the communication through the staff, whenever I had questions or concerns I was helped in well manner. I will be back for the service when needed based on the friendliness and helpfulness! Thank you guys, pleasure doing business with you!
For first time users I think there wasn't much information at the location to know how to do the reservation. I had to wait for someone to come outside and tell me and he was pretty busy as well. So it was hard
The person that was working at the establishment at the time was not helpfull at all. there was no dolly and furniture blankets were inside the truck
Thank goodness for smartphones, because we would NOT have been able to pick up the truck,thanks to the 2020 pandemic.
Everything was efficient and the manager was very helpful. Excellent experience!
Was not provided a dolly as per my request
Joseph the manager at the towne storage ft. apache and sunset location was absolutely Friendly and helpful. Very nice man. Thank you for your Great service.
Awesome customer service!!! Easiest U-Haul experience I've had. Would definitely recommend!!
Nothing! Everything was perfect
Very professional! Adjusted the reservation at the last minute with no issues.