The pick up location was changed two days before hand. Once I arrived the entire national UHaul system was down, and I was not able to receive the truck at the scheduled time. The pick up was not smooth at no fault of the pick up location.
Bettina H
Pumpkin Hill Marketplace
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ledyard, CT 06339
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This was a terrible location for picking up a u haul truck! Basically a convenience mart with a cashier trying to run a store, while fumbling through a rental. He had no idea what to do. It was challenging enough that the attendant was not proficient in English. The truck was dirty and missing knob to roll down driver window. Steering column was very difficult to loosen when turning key in ignition. Gas gauge noted online, was not accurate on 1/2 that was shown. No assistance, just here are the keys….go away. No contract, no cc, just weird! I think U Haul needs to evaluate this facility and hold some training. It was bad!
Barry HWas quoted 70$ was charged $145.99 then charged $131.87 truck was dirty from last rental. Had no dolly no blanket like stated it would. Guy didn’t know how to rent it. No paperwork. Had to speak to someone on the phone.Couldn’t understand him cause he didn’t speak very good English. Now fighting to get my money back. Ugh miles and gas didn’t match! System wouldn’t allow me to change it or take pics of the trucks condition and dashboard to show it was wrong. This turned into a NIGHTMARE! Never had issues with getting a Uhaul EVER.. Save yourself the trouble and go elsewhere
LISA GVery helpful, already had all my info up from last UHaul renta, l sparing me to start over. This location has just one 20-foot truck but it turned out perfect for what we needed. Felt like a friend setting me up, quick & painless. Thank you, guys.
KENNETH WFix the issue with rent share I believe it's called.
Marissa C