The guys at the shop seemed uninterested. Their Internet suddenly stopped working when I showed up to check out the truck. I ended up having to spend 20 minutes checking out the truck on my phone, and had to walk a block over then back after taking pictures. Something that should have taken 5 minutes took 30. Honestly if the guys at the shop gave a crap, it would've been an ok experience but I wasn't so lucky.
Trailer Rental & Towing in Lexington, KY at Metro Towing
Moving to or from Lexington, KY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Lexington, KY 40508 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Lexington, KY
Cargo trailers in Lexington, KY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Metro Towing!
Utility trailers are perfect for towing large or oversize cargo in Lexington, KY 40508. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Metro Towing provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Lexington, KY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Lexington, KY online today!
Trailer and Towing Supplies
The return process was inconvenient with having to take several photos and utilizing the â€œfind my locationâ€ option didn't work for quite some time.
The coupler was bent. Had problems hooking & unhooking trailer from truck. Had to use pry-bar to unhook.
Very good experience. Aubrey was friendly, quick and efficient. In and out in a flash after using the online registration.
Call and inform me that they did not have the Dolly i ordered
My fault I didn't have my appliance dolly on my reservation this location was out I had to go to main Uhaul center on Leestown Rd. when arrived and ask for the dolly they said yes sir we have it no charge and gentleman was already loading it in my truck great service !!! from name I know and trust U-haul !!!
The representative aubrey heavener was very positive and knowledgeable.
Fast and easy to rent, Shannon was very helpful.
The inside of the truck smelled of urine & cigarette smoke. I was also charged for a utility dolly that was unavailable & I did not get to use.
The truck we requested wasn't available at our scheduled pickup time, but Shannon was very helpful and accomodations
There was only one person working, but Shannon was very helpful. It would've been nice to have the vehicle brought to me instead of having to walk to it. But again that's probably because she was by herself
I had trouble with the online check in and the employees were no help. Said I had to call the 1-800 number. The van was not parked on the street like the instructions said, but in the lot. The keys were not in the lock box. Had to ask. Good thing I got there early, because I would not have been able to get the van once the location closed for the day. It also took 40 minutes to get the van... between the location and the multiple confirmations as to who I am...
Very convenient because the lady at the desk took care of me without me doing anything. Walked to frontdoor, she came out meet me and took my driver's license and brought it back to me in couple minutes with the truck keys and forms. Gave me some quick instructions and left. Even easier to drop off, same girl. My drop off took less than one minute.
Needed more operational instructions at pickup. Thank You
Uhaul changed my pre-selected drop off location (Metro) to a different location without notifying me until I was completing mobile return. Customers pick a drop off location for convenience and Uhaul changing it is not helpful. It is not my responsibility if the location doesn't need that equipment its yours.
Again, it was convenient. A lot of equipment everywhere so difficult to find space to leave it. There was only a small foyer area and the sign said one person only. It was hot and I waited outside for about 10 minutes. I saw the sign stating that I could checkout online via app so I was able to checkout that way.
I have rented two vehicles recently. They were both fairly clean, but didn't look deliberately cleaned after the last customer. There was also no mention or indication that they were disinfected for Covid between customers.
On-line I scheduled for an 8:00 a.m. pickup time. When I arrived, I was told they do not open until 9:00 a.m. Why was 8:00 a.m. an option to pick if it wasn't actually available? Then, when I went to return it was considered after hours. Even though someone was in the office. After hours means you have to check out on-line, which would have been fine, but you have to offer location services and it just simply wasn't working, even though everything on my phone was turned on. I was charged an additional $20 because I couldn't complete that portion - and the lady in the office couldn't help!
They changed my pick up location last minute to a place 25 minutes away from my originallcRion then when I got there no one could assist me because apparently your system was down and I had to basically cry for 45 minutes in their lobby before they magically found a number of someone to call so I could get my truck. The people o had waiting to help move my things had to leave by the time I got back so I had to pay movers to come costing more money time and effort. Then I wake up to a charge on my card that I never authorized for almost $400. I called and finally got through to someone after your automated call system hung up on me 11 times and they put in a complaint for me and said someone would call me back and I still haven't heard from anyone at all and it's been 3 days. I'm furious I Will never use this company again. Terrible customer service.
nothing, makayla was super helpful!
The woman in the office was very kind and helpful. Many thanks.
I paid the initial price that was given to me by u hall but towing company decided to charge me extra 27 dollars for nothing
The customer not have to walk and find the vehicle they rented and have the vehicle placed so the customer would not have to back out into traffic especially when the view is being blocked by other parked vehicles.
Good people to deal with.