I had difficulty opening the rear door to obtain the key. Once I retrieved the key I discovered the pads and utility dolly I requested were not in the truck. When I turned on the truck the dash panel displayed a low front tire pressure warning. I called U-Haul and they connected me to the local area manager. He directed me to the local corporate location. After waiting in line for 15-minutes they assisted me with my problems. The technicial inflated the tires and decided to check the wiper fluid levels. The fluid reservoir was empty. He filled it, cleaned the windshield, obtained the pads and dolly and I left the location. I began this process at 8:10 am. I returned to my mother's home at 10:15. If all had gone well I would have been at her home by 8:30. The problems caused a delay of nearly 2 hours which meant I arrived at my final destination in North Carolina at 11:30 pm instead of 9:30-10:00 pm. The delays made an already long day even longer. I was disappointed that U-Haul released a truck to a customer that was not ready in several aspects. The local area manager (Trent) was helpful in resolving my issues since the pickup location was off-site and not yet open for business. Overall it was a very stressful, maddening experience. The truck itself operated fine and we completed the trip without incident.
Trailer Rental & Towing in Lima, OH at J&J's Carryout
Moving to or from Lima, OH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Lima, OH 45804 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Lima, OH
Cargo trailers in Lima, OH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at J&J's Carryout!
Utility trailers are perfect for towing large or oversize cargo in Lima, OH 45804. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at J&J's Carryout provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Lima, OH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Lima, OH online today!
Trailer and Towing Supplies
There was no one there that could help me load the trailer and make sure it was contacted correctly. The girl behind the counter could not even bring up my information the trailer was dirty inside.
The truck was ready and clean however I also reserved a dolly and furniture pads and they were not provided. The UHaul 24/7 app pick up option was a bit pointless as this location doesn't have lock boxes so the truck was unlocked and the key was in the back of the truck. I didn't select this pick up location when I reserved the truck, uhaul changed my location so I had to drive 30 minutes out of my way to pick up the truck and then I surpassed the mileage limit because of this extra drive. Customer service at UHaul isn't very helpful since this is a neighborhood store, and the wait times to talk to someone were very long. Overall I don't recommend doing any business with Uhaul.
we ordered a dolly and pads...none in the truck. computer at location wasn't working couldn't get paperwork
Service was not an option