Convenient location with easy pick up & drop off process. Thank you!Michelle B.
Happy Trails Feed And Tack
(U-Haul Neighborhood Dealer)
Lincoln City, OR 97367
- Mon–Fri9 am–5 pm
- Saturday9 am–12 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Lincoln City, OR 97367
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- 4.0 Average Customer Rating
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Cab floor board was muddy.TIM B.
this was already very good servicePaul N.
The pickup truck was very, very dirty inside and in the bed when I got it and had obviously been used hard by whomever had the truck before me, and not cleaned before I rented it. There was no walk-around inspection by the rental agent; she just shrugged and said "sorry". I had the truck for 2 hours, covered 7 miles in it, and picked up a small kitchen table that wouldn't fit in my car, and then subsequently unloaded the table at my place. I turned it in while the counter person was still there (before 5 PM) and again, no interaction except that she told me the receipt would be emailed to me "in the next 10 minutes". Never happened, and the next day I get a call, a text, and an email from the regional U-Haul in Portland saying they want their truck back, I'm in violation of the contract terms and they have "initiated recovery efforts". Lincoln City never logged the return in, so I was still showing up as having the truck. WTH? So, I call the regional people back, and hours later, Lincoln City finally logs in the return. The truck was dirty and kind of beat up, the staff is wholly inattentive and wildly disorganized, their process is chaotic, they exposed me to reputation risk and possible legal action, I mean, it was just a really bad experience stretching over 2 days. For a 2-hour rental!Brendan M.