We did want to pick up by phone at 6:30am, but the trucks were locked inside a gate and so we had to come back later to pick up the truck. So that was not ideal. Otherwise, it was a newer, clean, ready-to-go truck. Guaranteed availability was very accurate. And the employee took careful time to explain everything to us despite having a line of customers waiting.Stephen H.
Trailer Rental & Towing in Logan, UT at The Sprinkler Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Logan, UT 84321
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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These folks really took great care of us on our return. We had 3 pieces of equipment which were all set up to be returned to 3 different locations. They took care of us so that we could return all the pieces to one location. They made it easy for us. I would definitely recommend them and will be renting from them in the near future.Eric T.
Perfect rental experience.Amy W.
Very difficult place to find and gps located it elsewhere. The only way we could find it was to call them on the telephone.Leslie G.
The Gentleman were very down to earth and took good care of me.Matthew T.
Had difficculty finding a car hauler & had to wait a week to get one. Had to drive 120 miles to pick it up.CURTIS M.
I rented a appliance dolly but this location doesn't carry them. This delayed my rental by about 30 minutes while they attempted to refund the dolly.Joshua T.
Rather unprofessional experience. I wanted to rent from the one closer to my home, but i was told this was the only location I could rent from.Mike T.
I've rented a lot of uhaul's over the years and this was definitely the best experience I've had. The staff represented your brand perfectly. You would be very proud.Jason M.
U-haul totally ruined my weekend. I booked well in advance for a truck in Logan for a 24-hour rental. They not only switched my location but they told me I have 4 hours before I needed to return the truck from the time I'd be picking it up. I had to rush to communicate this with moving helpers and then was notified after I was already done that the next people cancelled and I could keep the truck through the rest of the weekend. This location's representatives (don't work for U-haul) were very helpful and hate U-haul as much as I do. Here's how normal people run a business. A computer keeps track of the reservations and it doesn't allow double-booking. It also knows how to do math so when it says 24 hours,...it means it. Just another company that hides its face from the public and has nice people do their dirty work.Marcus L.
No sign indicating that it was a rental site. There happened to be one U-haul truck parked out front, otherwise I would never have found the place.LANE H.
The app failed, charged me after refusing to accept my card, and forced me to wait for the location to open. The sprinkler store was fine, the app was hell.Ryan C.
I won't ever recommend uhaul to a friend so I will not be recommending this Location eitherKelli B.
It was difficult to find.ELAINE F.
Terrible parking for after hours dropoff! Difficult location to find. Not well marked as a UHaul location!Sandy H.
Gave my 26 foot truck that I had reserved to someone else. Just said sorry and offered the 50 dollar credit. Called uhaul 800 number, they gave me the other guys 20 foot at discount. Very unhappy with the store. Had to get a second truck at penske. Cost me a lot more money for their error. Don't use sprinkler store for uhaul and call ahead if you have to use them.Adam T.
The staff was fine and helpful. However I had ordered an appliance dolly. Staff indicated they did not have one and have had problems getting them into the store. Out of the hands of the staff to provide one. I did contact the other location...EKS Storage. They had one. Very helpful, but it was a little out of the way. Overall the location may want to look at improving its offering of additional items/equipment to rent. (It was a great sprinkler supply store though :D )Curtis C.
Long story short, there were only two positive experiences with this rental: the extremely kind customer who let me take OUR double booked truck, and the NON-UHAUL employee who happened to be at work early enough to rent me a truck that was promised before the location even technically opened. If "Corporate" wants to deal with customers instead of local dealers and franchises, they better learn about the locations' hours, availability, and number of available trucks at the locations.Dallen B.
I wouldn't recommend uhaul again to anyone the computer system is poor and the lights did not work on left side of trailer we were lucky we didn't get a ticket we even purchased a new plug to see if it was our plug. It was not because we hooked a different trailer to truck and it worked just fine I plugged the trailer in to my brothers truck also it didn't work then. We had to pay full price for a non working trailer. I will go with someone different if I rent a car hauler again. The boys at the store was good but the uhaul experience alone is what soured me.joni H.
put a jack on the trailer!Jeff H.
I reserved online at first and didn't get the location or truck size that I requested. When I called the toll free number, I got the reservation at the exact location, time-frame, and truck size that I needed, it was terrific! It's not much of an incentive to reserve online, however.Carrie R.
They messed me around, overcharged me and was unprofessional.Henk B.
The air conditioning was broken and the truck would sputter up hillsScott P.
I went to return the u haul so I was not charged an extra day and they closed at exactly 5 so therefor I had to pay an extra day.Travis C.
This was not my preferred pick-up location. In fact, as I drove past my preferred pick up location, I could see that that location had the same size truck as I had rented. Instead, I had to drive 6 miles out of my way to get this rental.Brad W.