Extremely difficult to find location. After numerous phones calls trying to locate turns out it's in a back alley, behind a building, no signage from street. One alley entrance totally blocked with homeless shelters. Had to go around to another alley, also extremely tight to get truck down alley, also partially blocked . Not a good area of town.Paul W.
Trailer Rental & Towing in Long Beach, CA at Long Beach Security Storage LP
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Long Beach, CA 90813
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Tranparency and stop overcharging costumers. I had to demostrate that I wasn't lying about the amout of gas I received. Quite frankly, I won't use your service again and I will encourage everyone I know to be awared of the over charges your company applies. And the lack of efficiency to solve an issueEDGAR S.
Get better personnel staff that actually helps and isnt rude ,never going back to that locationLUCERO G.
Could not drop off at night - all gates closed/locked - horrible location hard to get into and out of - would never go here againMichael F.
Terrible serviceJennifer L.
The side mirror is broken. Not the mirror itself but the frame is lose , didn't notice until I started to drive to my destination & the mirror was turning all the way back. Definitely was a hazard if your trying to signal & you can't see at allDANIEL M.
Very poor customer service. Order a refrigerator dolly, did not have. Wanted moving pads, did not have. Extremely difficult backing out of space and maneuvering truck in very narrow crowded street. Never will rent from this location again.Tina M.
I turned the van back in and the clerk said it was due the day before but I extended it to the 12th and the location called and verified. Then I look at my bank account and see I was charged a weekly fee of $330 and an extra day at $89 instead of a daily $19.99 fee that I signed the contract for. Also the miles she logged in was 400 more than we drove. This was supposed to be a $300 weekly rental and I was charge $647. I was on hold for an hour waiting for a representative and couldn't get through.Kellie T.
No complaints. I really enjoyed the rep, Marianna. She was super friendly quick and explained everything clearly and in a nice way. Would go back based on my experience with her.Austin Lee P.
It was my first time renting through that particular uhaul branch! It was soo easy and fast and I went over my miles they charged me correctly didn't have any problems with any extra charges and sent me on my way! I will definitely go to them again! Thanks for making my trip stress free!TIERRA H.
staff was great and friendly at check in to pick up the truck she was just amazing and really helpfulGarry S.
Friendly and nice customer service. Definitely recommend checking in online, it saved so much time and allowed me to almost just hop in and go once I arrived.Patricia A.
The two girls that helped me were professional, friendly, and had fantastic customer service. Thank you again.Preston V.
Great service. Everyone was very nice. And it was super clean. I'd recommend it to anyone!Margaret KAy M.
Hands down the most professional pick-up experience I've ever had with a Uhaul location. Leaving the back lot was a bit confusing, but other than that, perfect and seamless.EDEN W.
Gross inside, dirty and run down. Smelt like marijuana inside the office. Offered a box to write on, ridiculous,HARRIETT C.
Service tire monitor was on.Greg L.
Chris haps excellent Customer Service and always willing to get the customer what is needed.damitri T.
Great customer serviceDamitri T.
Customer Service was excellent and kind in service. Professional and salesmanship !Damitri T.
Get rid of the early pickup option online for this site. I set up a pick up for 830am but the place doesnt open until 930am..why have that option available if the location doesnt offer itJeffrey P.
hard to find the entry to the building...Xiaoyin W.
Friendly, patient, and helpful staffJeffrey M.
The area is bad/sketchy, but the building is awesome and the staff was great. The truck was not swept out, so we had to sweep out rocks and rand before loading in our belongings. The new Van was great though - much better than the older style.Mark B.
They were fantastic. This store has an extremely professional and personable staff, from taking my reservation (and answering my million questions), through pickup and check-in. I will do business with them again.Renate B.