Although this location was convenient, the employee was on his first day of the job without a manager in sight, and he had no idea of the Uhaul check-in procedure. The entire process took about 30 minutes, after having to call his manager and have him walk through the prompts on the phone. Very unprofessional of the manager to not be there on his first day. I can't believe how incompetent the manager is on training new people. The poor guy had no training at all and had no idea how to help me check in, and he was very apologetic. I felt really bad for him, the employee was very polite and friendly the whole time.Kaley F.
Trailer Rental & Towing in Lorain, OH at Stop N Stor W Park Dr
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lorain, OH 44053
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had to go to two different locations to pick up my truck as the first one had no record of me and they treated me like I was a problem. I do not plan to EVER use Uhaul again. The truck barely made the trip although it was clean.Lorraine W.
Neither of our pick up locations knew what they were doing so we were at each pick up for almost an hour and we got sent to 3 different places because uhaul workers forgot to drop off the equipment.Anthony H.
No complaints! I reserved a 6 x 12 trailer for a weekend move. The trailer was ready and waiting for me when I arrived. The rental process was quick and easy. No problems with the equipment.Joe B.