Total cost of my rental was 70% higher than quoted when making the reservation. According to the app total due was $84, I ended having to pay $124, even though I only drove it 30 total miles (100 miles are included with the rental) and refueled it. The check in process was difficult, I had to do it over and over again because the system would not allow the location to release the truck. Overall for the price and hassle I would probably end up going elsewhere next time.
Eduardo P
Marinas Building Materials
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90007
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Customer Reviews
- 2.5 Average Customer Rating
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Although the daily rate is economical please offer insurance at a more affordable rate and and milage rate and lets say a day can be 29 instead of 19...Thank You very much!
Christian LDidn’t check my license, signed the paper work themselves. Overcharged me so I’m calling my bank. Then the truck smelled like poop.
Shakeria BThe inside of the truck was extremely dirty. Cigarette butts were in the center console cup holder, floor was filled w mud or dirt, and looked like short animal hair too. The right passenger side view mirror was held on with tape and I couldn’t see anything out of and I drove 200 miles like that. Extremely dangerous! I will be calling to get credit.
Tiffany POvercharged and car was empty. Had to pump gas twice
Chris S