My first option to return the truck was Paradise Wine and Spirits. The manager there was no help at all. Said everything was to be done through the UHaul app. My signal was weak and I could not download what I needed to check the vehicle in at Paradise, and the manager refused to help. He said, "Uhaul does not pay me enough to deal with any of this." He made it quite clear that I was on my own. Having dropped off a trailer at Stop N Shop the week before, I went there to see if they could take the truck. The building had recently had a interior fire and was under repair. However they were very accommodating and helpful and took the truck return. Five stars to Stop N Shop, Zero for Paradise Wine and Spirits.
Guy Y.
Stop N Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Loudon, TN 37774
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- 3.0 Average Customer Rating
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No one was there. Had to track down someone to get credit for the return.
Karen B.The Van was in terrible shape, stunk of cigarettes, was dirty inside and out. The steering wheel was gummy and stuck to my hands. I checked the oil % of remaining life, it was 0...Zero. It was blowing smoke going up hill and the cats were smelling as they were burning off the soot. YOU MUST DO BETTER.
David R.Excellent price and great service. Nightly recommend using these folks
Peter S.Nothing
Lacey V.