The facility was great but I'm not pleased at all with Uhaul changing my puck up to 2 hours away.Kimberly F.
Trailer Rental & Towing in Loveland, CO at Freedom Storage LLC
(U-Haul Neighborhood Dealer)
Loveland, CO 80537
Services at this Location:
- Mon-Fri: 8:30 am - 4:30 pm
- Sat-Sun: 8:30 am - 12 pm
Special Operating Hours
- 6/28/2021 - 6/30/2021: 9:00 am - 4:00 pm
- 7/5/2021 - 7/7/2021: 9:00 am - 4:00 pm
- 7/12/2021 - 7/14/2021: 9:00 am - 4:00 pm
- 7/19/2021 - 7/21/2021: 9:00 am - 4:00 pm
- 7/26/2021 - 7/28/2021: 9:00 am - 4:00 pm
- 8/2/2021 - 8/4/2021: 9:00 am - 4:00 pm
- 8/9/2021 - 8/11/2021: 9:00 am - 4:00 pm
- 8/16/2021 - 8/18/2021: 9:00 am - 4:00 pm
- 8/23/2021 - 8/25/2021: 9:00 am - 4:00 pm
- 8/30/2021 - 9/1/2021: 9:00 am - 4:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Loveland, CO 80537
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Could not believe we could only do 24 hours at a time. Had to wait on hold for over an hour to get an adjustment to the schedule. Chat didn't work.John U.
This was such an easy and quick experience. I originally checked out the Uhaul using the 24/7 truck share, and that process what's so quick and self explanatory I was on my way in minutes. When I returned the next morning, I talked to the gentlemen working at the storage facility, and he was very easy to work with and made the check out process even easier. If you're in the loveland area and need a uhaul, I highly suggest you rent from here.zachary G.
My friend is moving to CA and reserved a trailer from Uhaul, less than 48 hours before he was supposed to pick it up, you canceled on him. His lease is up, he had to call and request a refund and when he inquired, the rep said that the company doesn't care about his needs. I have used uhaul 10+ times in my life and this was deeply disappointing. I will not use uhaul again.Rodney H.
The computer system was not working properly. It took a really long time to get the trailer rented.Lisa M.
Drop off and submitted return on line.Wendy H.
The parking lot is a gravel pit with 3 inch deep puddles. The padlock to the box holding the key is so worn out that it took a few minutes to get it open. To top off this great experience, the van, which at first glance looked pretty clean minus the gravel mud on the floors, smelled like wet dog and was sticky all over from something someone spilled. I spent a few minutes wiping down the inside and picking up the garbage from behind the seat so I wouldn't get blamed for the mess. The tires had so much gravel caked in them I thought something had broken at first from the sound of the rocks flying into the wheel well. I will say that the convenience of the ability to rent 24/7 is amazing. The app kept crashing, so that could use some work but all in all that part of the rental was pretty smooth.Dustin C.
Chris provided superior customer service and we recommend him highly and without hesitation!Richard W.
Excellent service, I would rent from them again.mike R.
The trailer was dropped off after hours so I didn't interface with anyone.ROBIN H.
Trailer parked in mud puddle.Scott M.
Storage lot was a little rough, but not bad. Chris was phenomenal. A pleasure to deal with.Scott R.
Drop off location was muddy, but otherwise drop off went smoothly.Kimberly G.
Staff may not have been aware that my trailing unit was coming to their location but responded quickly and professionally. The drop was re-arranged through reservations.STEPHEN C.
I will never use Uhaul again. Every bit of actually dealing with uhaul (not the pickup locations themselves) was absolutely miserableJOE M.
I had placed my reservation over a month ahead of time, and the week of my move, was told I would need to pick up my 26' truck at a location 30 min away. Then the day before my move, that location changed once again, plus I was told that the time i could pick up got pushed out by 90 minutes. When i picked up my truck I was told that there were no furniture dolleys, which was part of my reservation. This was a BIG inconvenience. When i asked the Uhaul person if they could call another location, to see if they had any, she stated she didn't know their number. No customer service skills at all. I had completed an online check in and prepaid, but when i arrived at the Loveland, CO location, the Uhaul person, went into her computer to go thru my order, asked where I was dropping off the Uhaul truck, which I had already completed this info in my online check in. I did the online check in as I had received 2 text messages the week of my move that Uhaul HIGHLY recommended to do this due to COVID restrictions. Anyway, now I was being told I owed $70 more dollars compared to what my online reservation online check in stated..this is also after she removed $10 rental fee for the furniture dolley they didn't have at that site. After about 10 minutes she figured out on how to remove the $70, but the entire check out took over 20 minutes which should have been a 5 minute visit. Unpleasant experience overall. I have used Uhaul a couple times before and I have never had these issues. Not sure if I will use them again.Lisa C.
Honestly the service was great.Neal B.
The trucks need to be cleaned more oftenGary C.
I had to go to a different U-Haul for a dolly which was inconvenient.ERIK O.
Nothing really. Everything was good.DOREEN M.
Did not know there would be a cleaning charge. We made sure the back was clean so not sure what the charge was for.Eric B.
Great friendly service from your agent Kim at Freedom Storage and U-haul. Thanks so much.Mark O.
Just a heads up, the passenger side head light it out.James L.
I reserved a 26ft truck two months in advance and 2 days prior to picking it up was told you have no 26ft trucks!! So was offered 2- 15ft trucks I had no choice but to take them as I was moving in two day's. So I had to find another driver and pay twice as much in fuel. Very disappointing and I believe I should be credited for the second fuel cost.Stephen P.
Kim was wonderful!! Will use this location again!!Katherine G.