I've used Uhual many times over the last couple years and this was without a doubt the absolute worst location I've ever dealt with. I booked my rental the day before for 9 a.m. for a location 8 minutes up the road from my house, got to the place at 8:55, and proceeded to wait for 45 minutes for someone who knew what they were doing to get me the paperwork for a trailer. I didn't leave the parking lot until 10:03 that morning and instead of getting done early I didn't make it back until 3 p.m. that afternoon. And surprise, no one was there to complete the return, the app wouldn't work, and the lady I called to ask for help was the rudest uhual employee I've dealt with. At this point I think I'm just going to buy my own trailer so I won't have to deal with this company anymore.
Jacob W
Nisha Impex
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Athens, GA 30606
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