I wouldn’t advise telling a customer that they won’t be charged extra and then going and charging extra :) thanks for lying.
Carrie T
Main Street Auto LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mason City, IA 50401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Garrett was very helpful and personable.
Thomas WOur rental was scheduled for pickup at noon. We arrived at 12:30pm. We had trouble using the 24/7 haul share app. But someone noticed and called immediately and directed us where to go. The representative that helped us was very friendly and helpful. Due to changes of plans that were not known to us we no longer needed use of the U haul. Within an hours time we returned U haul to same location thinking we were stuck with a $200 bill. The representative was sympathetic, acted promptly and got our bill cut to $35. What a blessing! I would highly recommend this place
Gerald SNothing
Roy RNobody was there to receive the truck. Drop box was not easy to find. Person texted me with box location I had to drive back to drop off key. Someone from uhaul called me asking why the truck was not delivered I had to explain the whole situation.
joseph w