Poor serviceTERRY M.
Trailer Rental & Towing in Maxton, NC at Maxton Express Tire & Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Maxton, NC 28364
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The gentleman that I dealt with was exceptional..very friendly, had everything ready when I arrived and was a pleasure to do business with!Maureen G.
Husband arrived to pick up the trailer to be told that it was broken and not available for rental. Even though I confirmed 24 hours in advance, no one told us there was no trailer at the location. I called the 800 number and after holding for a while the person found me another location with another trailer an hour away. We got there to pick up the second trailer and there was no one there who knew how to process Uhaul receipts. A simple trailer pickup turned into a half a day of running around and a lot of frustration.Ken B.
Give the franchise to a different entity.Kevin C.
Had a flat tire on 1-95 North and call Uhaul 1-800 # and it took someone 3 hours to arrive for assistance. Didn't take long to repair just the arrival time, needs to improveCHARLES M.
When I got there, the owner said that UHaul had transferred my order to a different location. He then left and told me he would be back in 5 minutes. About 12 minutes later he drove back up to the store. He went into the office and shut the door. I asked him if he could help us and he said yes come on in. After checking in for about 20 minutes we were finally ready to look at the truck. After leaving things went fine.Jason E.
I came to pickup trailer at the 3rd location. I prechecked in online. The total was 274.00 They said that they had to do it again It took about 30 minutes to do. I signed the slip assuming that it was the same as my contract I did online only to find that the price was 414.00 when I looked at it at home. I was asked if I wanted insurance and said no. They apparently needed extra sale and added it anyway. I'm sure haul doesn't condone this activity. I will be calling hail Monday for reimbursement of the insurance.Tim F.
Everything was great!Emily W.
The wait was hour and half they were not trained to do the jobjohnny P.
Also, the employees at the location I had to drop it off in, Maxton, NC, were very rude, disrespectful, and slow. I don't think they knew exactly what to do. I sat there for almost 2 hours and still never received any information. I had to take my daughter to the doctor so I left him my cell number for him to call and inform me when everything was done and I never heard back from him or got an answer when I called ( during business hours ). They need to be more strict on employees and make sure they are well trained.TAMMY K.
I made a reservation for a location in Fayetteville NC and was required to drive 30+ miles to pick up the uhaul. I want the $50 guarantee for right location/time & equipment.Trent M.
The customer service was outstanding and very friendly.dylan H.
nothing, location only two mins. from home.GLADES S.
good dealerwalter M.
there was just enough gas in the truck to get to the next gas station. agent said the tank was 1/4 full when in fact it was not. someone should have verified the truck was ready to go.Sue H.
Truck was cleaned out after I arrived and the person was smoking and dropped ashes in the cab and left a smoking smell in the truck.PAUL P.
there was no location it was a garagePHIL B.
Very Friendly and helpfulPrinell J.
Business was very busy with other tire and repair customers. They also were a little difficult to find the location.WILLIAM B.
We rented the dolly from MS & dropped it off in Maxton. We brought the same car dolly back to MS. It was almost 2 times more expensive to bring it back to MS. Why?CARL L.
Excellent friendly help; personable; could not have asked for better; emailed my receipt because her printer was out of ink....not a problem. Much better service in NC than in LAJOHN K.
Michelle was very helpful and courteous and is an assest to you facility.LARRY B.
The people at this location were extremely helpfull. Great peolpe. Thanks................REEDY B.
The service at the Maxton location was excellent. Michelle really knows how to take care of business!DAVID E.
Call in center representative was not up to date on the location of equipment. Once I was called with a pick up location, it was the same location in which I had already tried to rent from that day, but they did not have the equipment I needed. So I had to call the next morning instead of being on the road like I needed to.