Employees here don't know what they are doing. Train them
Douglas S.
Wallaces Super Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mc Kenney, VA 23872
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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The truck was not clean , I also paid for a dolly and it wasn't available but they put the charge on my bill. Then when I brought the truck back on time I paid my bill then the sent me a bill for 21.64 and now I got a bill from collections saying I owe 56.34 which was the amount they charged for the use of the truck and I have my receipt. Nice try but the won't get another dime . Please go somewhere eles . Stop trying to get over
Tandalene J.I was not provided equipment I paid for. The truck broke and required driving to another location to be worked on. My vehicle was never dispatched and I had to do it over the phone 24 hours later. They assigned the wrong truck to my account as well as my name so I could not use the app. When I tuned it in, scheduling had to be called because the destination could not check it back in. I was charged mileage for having to drive to another location to fix my vehicle after the customer service person told me to. I will never use Uhaul again nor will I recommend. I requested assistance correcting this error and was denied. They would not even put a Supervisor on the phone, provide a phone number for ASM, and even laughed at my complaints.
amber R.Make sure the truck does not have roaches falling from celling or blood in truck I shouldn't have to clean my truck before I use it an after I use it then I had the 19.00 truck an was charged for a 15 ft truck
Latonia W.This people are scammers and this is the second time they have falsely reported information to UHAUL that is not true. The last incident was the gas/mileage. This store reported that I did not fill the gas tank back to the right mark and that was determined to be a lie. THIS SAME EXCACT LOCATION lied and stated that I RETURNED THE TRUCK 34 DAYS AFTER THE RETURN DATE. When the lady took the keys and advised it was nothing else for me to do. SCAMMERS 10/10 WOULD NOT RECOMMEND.
DE'ANDREANDREW J.