My issues isn't with that specific u-haul location but with u-haul in general and how they conduct business. I made a reservation over a month out and was told I would be able to pick it up in Junction City. When the time came to pick up I had to drive in the wrong direction an hour and a half to Mcpherson. I called to inquire why I was having to drive so far and the representative I spoke to did nothing to assist but instead seemed to try and elevate my anger. Overall, I wouldn't use u-haul again. You business model is very outdated.jacob C.
Trailer Rental & Towing in Mc Pherson, KS at Kairos Wholesale LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Mc Pherson, KS 67460
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Maintain some additional equipment in stock-dollies, magnetic lights, rachet straps, etc- or available for future towing and truck rentals.Rachel T.
Need to fix the craters in the parking area. Drop off was on our own.JAMES S.
Outstanding customer service. Minor hiccup with the original truck, the team here went above and beyond to make sure I was all set to get on the road safely.Samuel F.
The trailer had a huge cardboald box left in it from previous users.Gary W.
Personnel were friendly, and helpful. Drop off was easy. This was a great location for business, and customer service.Chad C.
Way to exspensive and if I would have known they had my card on hold to take more money out than what they told me I'd be paying I wouldn't have used them! Never again!HEATHER H.
No one was at the desk. Had to wait several minutes before some noticed I was there. Once I was helped everything went as expectedJeffrey C.
Don't park under trees, close rear gate so not full of leaves, check that truck fuel levels are actually full.Jesse H.
Keep up the good work!!!CARY S.
Moving Van was new but dirty from previous use.James G.
Everything was great, even with all my annoying phone calls.Jazmin L.
When I picked the truck up it already had 200+ extra miles than the odometer reading on the paperwork for the reservation. It also only had 1/2 tank of gas. Double check everything before you leave the U-Haul place.Garry S.
Truck wouldnt start after filling with gas. wored with uhaul help which was a pain but was finally able to get it started by starting in neutral instead of park. Happened three other times that day.CHRISTOPHER M.
People were very nice but when we got on the road the truck we had was in horrible condition. The two front tires were bad and you couldn't go over 60 miles a hour or the truck shook to bad to drive. We were expecting to be broke down and in the middle of nowhere. But we got lucky and made it to where we were going. It took us way longer than it should have and was very stressful.Melody L.
Very friendly and made sure all was good.Derek G.
Great jonKenneth J.
I dropped off the truck with a little over a half tank of gas. I was charged $9.06 for gas. I have a picture of the truck gauges, from their parking lot, when I dropped it off. I was disappointed, that these changes were made.Duane U.
This was an unattended drop off.Reynaldo G.
The uhaul website would not work to sync our location. Had to wait for 5-10 minutes to speak to a representative to let them know the trailer was returned early, since it was after hours. The representative was really nice though and said she would note the account.CARAMIE K.
Unfortunately there wasn't any male employees around to unhook us. We had to Jack the connection of our truck ourselves. But because it was close to opening, figured it was his day to bring donuts. Overall a good experience. Thanks ??Calvin K.
No changes neededASHLEY C.
Everything was fantasticStoney S.
all was goodGale M.
A little surprised, when I pulled up to the building with the trailer, I went in and was told to go out and unhook the trailer myself by the other one. No paperwork looked at, and my name wasn't even asked. No checks on the trailer, nothing.Duane U.