Better communication. They did not explain it was a remote pick up or provide instructions about accessing truck. They also failed to provide the moving blankets I paid for.
Trailer Rental & Towing in Merrillville, IN at Furniture & Beyond
Moving to or from Merrillville, IN? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Merrillville, IN 46410 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Merrillville, IN
Cargo trailers in Merrillville, IN are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Furniture & Beyond!
Utility trailers are perfect for towing large or oversize cargo in Merrillville, IN 46410. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Furniture & Beyond provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Merrillville, IN and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Merrillville, IN online today!
Trailer and Towing Supplies
I can't think of anything'.
The guy there was so unhelpful, even though my contract said I had 80 miles with the truck he was insistent it was only 30. Even after the employee from the hammond location told him I had 80 miles and explained to him what to do he still ended up over charging me. Unreal so disappointed.
Customer service does not know what they're doing and pointed us in the wrong direction. Head and overall bad experience with U-Haul and would not recommend to anyone. The mobile pickup is ridiculous and should not even be a thing. Took me over 3 hours and 2 different locations to even be able to hold a truck. Like I said customer service does not know what they are doing as far as not knowing what to do behind the computer or understanding my problem.
Great customer service friendly people
Furniture & Beyond is Great!!! I love this place!!
I would love to receive a significant reduction in the $.99 mileage charge (per mile) or 20-30 free miles. I have rented from you many times in 2019. Thanks for your professionalism in all regards! I will see you in 2020!
The truck had over 169000 mile and once the truck got to 40 mph it felt like you were riding a horse. The vehicle bounces up and down the only reason we didn't return the truck, there were a shortage of trucks in the area due to the end of the month and we had a in town move.
They are not professional at all! I already did everything online with expresse check-in/out but it tooks around 1 hr(!!!!) to get a 15' truck and 1 dozen pad! They just gave me the truck key! I asked for papers for current mileage and fuel. It took 5-10 min to print it out! In paper was half fuel tank but the actual was less! They said because the truck is parked in a ramp which was totally wrong. First, instead of a dozen pad, they gave me 10 pads! I asked for 2 more! Awful experience.
Great customer Service and nice team .
Charged double because they checked me in at 1040 am instead of 10 pm when I dropped off the truck
As you probably know, your computer software frequently sucks, resulting in longer wait times and frustrating customers. Fix it.
If you are doing express check have trhat da ta available to the site! if not why should I have bother? This was not their fault Went through front door to get paperwork left vhicle out front and when return could not go through the rental store had to walk 2 blocks to get back to my car to leave the site
They were very nice people and it was very enjoyable
take away their franchise or have the "gentleman" that interrupted the young lady that was helping me fired. He was rude to me and her, foul mouthed, and apparently not very knowledgeable about how to rent units and insisted on speaking to the emergency contact before renting a unit to me is paranoia exasperated. I started walking out when he made a big profanity laced diatribe about theft and I started again to leave he finally calmed down enough to rent me the unit. While we got the unit in order, he ordered around a nice black gentleman like it was the 1960's...nigger do this, you dumb fuck, hey boy, no no dumb ass you do it this way...and insisted on taking photos of their handy work which had to be corrected by ME afterwards to make it SAFE. IF I didn't need a unit that day, I would have left.
There people I got my tow dolly from where very helpful, quick and friendly. The only thing I could suggest to make it better is maybe have more of your shots like there's.
Jr and the whole crew made the experience really exciting Five ?? ?? ?? ?? ??
Family-owned company bent over backwards to accommodate me! Great experience! Very friendly people! Will definitely use again!
Clear and to the point . No excuses just direct answers. I was very satisfied with my transaction. Julian Ramos
All of the staff were extremely friendly and professional. Jennifer was very helpful and easy going, There was one gentleman (I did not get his name) but he was very amusing and really created a feel good atmosphere. They have earned a new customer. Keep up the great work!
Love This place great customer service
Great experience renting here. The staff was very thorough and helpful. My only suggestion for improvement would be to open a little earlier in the day. I would definitely rent here again.
The truck was raggedy asf period
They were friendly but the truck did not start after loading it up! We were not able to move our items. Tge entire evening was a waste. Our friends took time out their day to help us move and then could not do anything because the truck would not start!The next day someone e came to jump it to start. They did allow us to keep the truck another day but we did not have any help to move so things did not get done. It was a waste and i still had to pay! It should have been free due to their error
Great customer service