They gave me the wrong truck so when I had to return it I couldn't and had to call the uhaul line and they had to fix it for me. They didn't even verify anything just said the keys are in the truck go grab it. Very rude and poor serviceVictoria M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Middle Grove, NY 12850
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Not a lot of room to park the large truck.ELMERANDREW JR B.
We were sent to this location because our preferred location wasn't available for drop off even though it was open on Sunday which is the day we needed to drop it off. We weren't aware that it wasn't open on Sunday until we arrived there but the driver wasn't available on Monday. We decided to leave the locked truck there and I called them to leave a message that I would bring the key at 8am Monday. I arrived there at 8 and told the desk person I was delivering the key and asked what needed to be done to close the transaction. I was told nothing needed to be done just give her the key. I later became worried that the truck hadn't been checked for mileage or condition and that I had no proof it had been returned. I called uhaul customer service the rep put me on hold while she called the garage and determined that the manager was the only one who knew how to process the return and would do so when they came in. I was assured by the rep that the truck had been returned on time and in good condition and no additional charges were required.Bernard M.
The trailer I rented was not available at this shop after speaking to uhaul and calling to confirm it was the 5x8 THREE TIMES. My car could not tow any larger but there it was... a large trailer there when I arrived. This delayed my cross country move by hours and created unnecessary delays and hassle.Danielle N.
Very friendly thereRaymond C.