The address is incorrect fir the location. The shop is closed but the U-Haul key drop box is still there. Connectivity is very poor and had trouble uploading the required photos. Went to Chik-fil-A to upload.Sue M.
Under The Sun Clothing
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Milledgeville, GA 31061
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- 1.5 Average Customer Rating
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Closed down business with no drop boxes for keysHollie F.
We didn't deal with a person at drop off. There was nobody in the store so we used a drop box and called to see how to proceed.Scott M.
The uhaul app gave me a code that was supposed to unlock the top lockbox, but it was actually the code to the bottom lockbox. This caused several issues for me, as I had to call to switch trucks as the key I received from the lock box was different than what I was supposed to receive. The app tried to charge me for both trucks & for the wrong mileage and gas amount due to this switch up, which caused me to have to make several phone calls to fix this. Everyone on the phone was great and helpful, but this switch up caused me a lot of trouble, and the lockboxes at this location need to be addressed to prevent another situation like this.Madison H.
Find another location. This location is out of business, and so it was unable to provide the additional services (blankets) I reserved with my rental. None of the other locations in Milledgeville I contacted reported having the blankets either. In addition, the U-Haul app did not work as needed. I was unable to upload photos of my license, and so I required technical assistance by telephone to complete this step. I was also unable to upload a photo of the dashboard to show that the fuel level was lower than stated. It's also impossible to compare the condition of the vehicle with the small photos displayed in the app, especially when standing in direct sunlight. As a result of this experience, I was delayed nearly an hour before I could proceed.Scott B.