Truck was on empty, no gas. I had to fill it and returned yruck with half a tank and got charged for miles. UHAUL SUCKS!!!!!!!!
Trailer Rental & Towing in Monmouth, OR at Monmouth Mini Storage
Moving to or from Monmouth, OR? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Monmouth, OR 97361 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Monmouth, OR
Cargo trailers in Monmouth, OR are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Monmouth Mini Storage!
Utility trailers are perfect for towing large or oversize cargo in Monmouth, OR 97361. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Monmouth Mini Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Monmouth, OR and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Monmouth, OR online today!
Trailer and Towing Supplies
Was not knowledgeable, drove trailer to drop off and was told it was a miracle I made it because chains were applied/not applied correctly. Cheney advised that I'm lucky to be alive.
The clerk was not wearing a mask. He told me to drop the key in the slot when I got back. The truck was still not checked back in 24 hours later. I have no idea what I was charged.
When I dropped off, the person who did uhaul rentals was out. The person covering was very friendly but didn't know details about procedure.
It took less than 15 minutes to drop the trailer off and be inspected. Great service!
The mobile check-in has a flaw. You need to add a note that when an additional contact is added, they need to answer a phone call from u-haul to verify. It's not abundantly clear and very frustrating to enter number after number and have it reject your entry even though you know it's a valid number. I ended up having to call customer service and it took them quite a while to straighten it out - also - that is when I found out they had to call the number vs. just have it on record.
Clean outside and inside of vehicle. Don't add on unnecessary charges like environmental fee and license recovery fees. It should also have unlimited mileage.
Arrived before they opened and they were still very helpful.
The drop off site was closed on Sunday when I dropped it off late morning. I thought U-Haul was open 7 days a week. I was nervous about leaving it there with nobody there to check it in. I took pictures to verify the trailer arrived there in case there were complications. But as I was leaving, Steve, the dealer came out and said he would check it in on Monday, today, and I see that he did. So all is well. He said if I had issues about the equipment I should call UHaul. Very tiring to call UHaul with long waits, enless canned messages, and rare chance to actually talk with a live person after terribly long waits. Hope my description of the trailer dolly here is sufficient. Bottom line, UHaul dollys got me from Texas to Oregon, and I am grateful. Couldn't have done it without this service. So, thanks.
Closed too early... and no one answered the phone.
Fix your App so we can use the truck share properly. The work around is to open it on a website and that usually works.
I rented a utility dolly but the guy had no dollys. He handed me the wrong keys for truck. Then he did not go over the truck at all with me for damages. No customer service per say other than check me in and hand me keys. He closed early for lunch so I put keys in the slot but he came to the door and did not offer a receipt or anything and basically said I would see charges when he charged my bank card. Poor service from what I'm use too
Great location and staff to work with.
The agent said just to leave the dolly in in the yard after unloading my car. He did not come out and inspect the equipment nor for that matter come outside at all. The yard was not visible from the office. I returned the equipment on a Wednesday and did not receive a receipt for return of the equipment until I called corporate on the following Monday.
I use the share app, so all I needed to do was show my phone to pick up the key. Uhaul has greatly improved their app and no real drama. might be a bit of a wait but usually no more than 2-4 minutes.
I have rented lots of u-hauls all over the country but this is the worst place I have ever been to and will warn any one that will listen on all my social media accounts!
First of all uhaul should never have sent me to a place that has extremely limited packing supplies. When I called to rent the truck I called a Salem office. I told them I needed supplies. People that are moving are usually on a schedule and don't want to drive to several locations to get supplies. Aren't you in the business to make money??? Why would you do that to a customer. And we have to examine the truck and take pictures of damages? And you want me to rate you? Apparently you do not care about your customers.
The website mobile feature did not work on multiple occasions, causing some extreme complications as I needed to pick up the truck when the office was closed. I selected the 24/7 pick up (and had emails confirming such) and it did not get communicated to the office. I spent forever on the phone with uhaul and they could do nothing (but give me a difficult/impossible to redeem $50 credit) And then when it was finally set up to do the mobile pick up, the next day, the mobile interface didn't function. I had to resort to going into the office, which I made are was open while I was picking and drop off. Even the people in the office couldn't get the mobile feature to run on an iPhone 6. I strongly so not recommend using the mobile afterhours features (at this location or anywhere).
Make the turn arround time for a app shorter or let clients know about how long till their photo is approved. I waited about 10 min.
Even though this office said closed from 12:00 to 1:00 for lunch, the worker let me pick up my truck anyway, during his lunch. He was very polite and accomodating. Thank you!
why am I being charged twice the amount again
They told me where to park and then I got a call saying I never dropped off the trailer. Just extremely unprofessional and bad at their job. It added stress to my day.
Placed order for 20' truck with car trailer on 5-8-19 to be picked up in Salem, Oregon. Night before pickup was told to pick up truck and trailer in Independence, Oregon. Went to pick up truck and trailer on 5-17-19. Truck was a 26' with an undersized trailer for our car. Truck was too big for our driveway in Idaho. Uhaul system was down and Jason in Independence called his area manager for instructions. A 20' truck was available in Monmouth, Oregon but no car trailer anywhere in the area. Decided to for go the car trailer and just drive the car to Idaho. Picked up 20' truck in Monmouth and had to return to Independence for furniture dollies and dozen blankets as there were none in Monmouth. All the Uhaul personnel we dealt with were extremely helpful, especially Jason in Independence and the area manager. A 50.00 discount was offered from the area manager but we're not sure it was applied. The problem with the website and the seemingly lack of effort to insure the right truck and trailer were available at the requested pick up sight seemed to be more an internal Uhaul problem. It would have been nice if Uhaul would have had shuttle drivers to insure the right truck and trailer were available at the appropriate pick up site. Uhaul had a week to insure that our request was fulfilled. It created a more stressful situation on top of an already stressful move. Please thank Jason and the Area Manager for their tireless efforts to make things right.
Oregon drop off site was not attended, only mini storage person was there. He did not help unhook and my husband us almost 80 years old. He also said I do not work for uhaul. How do we know if this trailer is checked in? Garth Jensen ph 503-408-1825
Never even came out of back office. Just said leave trailer next to a U-Haul truck. Offered no assistance on unhooking or moving to the spot he wanted it. Went back in to see if he wanted to check trailer or if I could receive anything showing I dropped it off. He said no on inspecting, without ever even looking at trailer and no there was nothing he could provide me showing it was even dropped off.