This was an excellent location and the owner was very courteous and helpful.
David J
Section Street Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Vernon, WA 98274
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Upon returning Uhaul the woman at the counter said she was too busy with an order to take the truck and asked me to return in an hour. Very inconvenient! I returned and the woman was still cold in manner. I complained about the service and they didn't care.
john cEverything was good. The experience was hassle free.
Scott SNo one available at our pick up time, said they would be there in 5 mins but didn’t get there until 45 mins. At pick up the tank was at 3/4. We replaced all that we used and verified with store manager upon return that we were all good. Then got charged for the remainder of the tank. Tried to talk to store manager who was belligerent and argumentative. Kept saying she didn’t tell us things that she did tell us at checkout. She finally became so undone she told me to leave the store. I decided to video her because it was unbelievable, at which time she came at me and grabbed at my phone throwing it to the ground and telling me she was calling the police. I literally only wanted to know how it came to be that we got charged for fuel when we had cleared everything with her the previous day. All she needed to say was it looked like a mistake, unfortunately they couldn’t make the correction and I would need to contact Uhaul. Instead she chased me out of the store with threats of police, when she had just assaulted me. I had a legitimate request and it was never addressed. Very poor customer service.
Shelly WYou put my husband’s life in jeopardy by renting a truck whose tire was ready to blow. You owe us 200 dollars that he used to purchase a new tire before his trip. Inexcusable!
Elizabeth H