I had issues with the App when I dropped off the truck on Saturday evening. I thought I had stepped through all of the needed steps to Drop Off however by yesterday morning this was still not cleared. I called Uhaul yesterday and notes were made on my account. Looks like all is good now as long as no more charges are added.Gregory B.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Munfordville, KY 42765
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- 5.0 Average Customer Rating
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No one was there. It wasn't open put the key in the dropbox.Patricia D.
refund my extra gas since uhaul charged me for three miles over on milage.Donnie F.
Mike was super to work with. The equipment was ready to use and well maintained. The prices have increased excessively and I will explore every opportunity before using Uhaul again.Joseph W.
I scheduled a pick up for 9AM in Bardstown, KY two weeks prior. The day before the pick up date, I get told a truck is only available for pick up in Elizabethtown, KY at 11AM. I get a call at 10:50AM while I am a mile from the pick up location in Elizabethtown that there is no truck available because it didn't show up. I was redirected to Munfordville, KY for a pick up. Overall, I went 124 miles out of my way!!! The customer service rep took off $10 of the original price plus I am supposed to get a $50 rebate, but this doesn't even cover the cost of fuel I had to put back into the truck which was $61.04 not counting the extra cost of fuel I had to use for my car. Terrible experience. Will never use U-Haul again!!!!MARK E.