The drop off on a Sunday night was very busy with nobody working (that I could see) to organize the truck return. Made for a confusing drop off. Also my trucks engine needed servicing. It was in awful shape.Michael L.
Trailer Rental & Towing in Natick, MA at U-Haul of Natick
Natick, MA 01760
(Limited parking on site)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Natick, MA 01760
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great personal.AHMET G.
I have had two occasions to deal with the Natick location recently and the customer service is always excellent. The people are always friendly and efficient.CRISTINA C.
The young lady that assisted me was very professional, courteous and friendly.MARIA G.
Everything was great. I also picked the truck up at 7:30, on a Friday, so i was the only person there at the time. But Ty was great. He definitely knew what he was doing and made pick up and drop off very smooth!KELSEY S.
The manager at this location was very good and a credit to the company. Her name is Elizabeth (I don't know her last name)ROBERT V.
Staff is extremely friendly and welcoming.JACOB S.
Don't add on CDW if the customer do not request it.IGSHAAN T.
Everything was very easy and organizedTHOMAS C.
I was overchaged for fuel. I did not get the vehicle with a full tank and returned it with the same level I got it. I feel ripped off because of this.KEITH D.
Nothing specialANDREW V.
Great serviceJUAN P.
The wheel was shaking hard whe i was applying the brakes. I felt it was a bit unsafe when the truck was loaded.KONSTANTIN P.
Excellent customer serviceSORIN H.
Big shout out to Manager Ty Jessee!! He was so helpful and explained everything so well. We were very concerned that there wouldn't be a storage unit available in Hyannis once we drove down as there was only 1 left. He was able to reserve it for us in Natick which eliminated a lot of worry about this move. Ty was great to deal with an really took care of us. We so appreciated his wonderful demeanor. He really demonstrates great customer service.BRIAN B.
The dash board needed to be better wiped down. The drivers side window could barely roll down and back up without using both hands.Jennifer B.
Keep going like thisADRIANA M.
I had difficulty getting the "location" set up for my touchless pickup and drop off... anything you can do to make that easier would be great... but TYLER was awesome!EIBLIS G.
Great customer service. Store it is open on SundaysCELESTE P.
1. Train employees to treat your customers better. I was never given the info on what steps I needed to take next after getting the keys. 2. N was not helpful at all gave no explanation about the message from Uhaul about the pre inspection. 3. There was no customer parking available, When I called I was told by Tyler that he couldnt help since no spot was available. I get it, but the thing is 5 spots were taken up by u-haul vehicles clearly parked at the wrong spots. 4. No instructions on how to secure the dolly in the van. Just terrible experience. Do not visit this location. And certainly you are not taking care of your employeesSUSOBHIT S.
Excellent customer service, truck clean and in good working order, no hidden costs, easy online reservation, place to put your car on the lot while you use the truck (first come first serve, limited spaces). Overall great experience better than expected.Elizabeth F.
I have rented from this location in the past, and was treated very poorly, as had others that I knew of who used this location in the past. My recent experience was a breath of fresh air - the employees were very courteous and professional, and i will be delighted to return there for my future rentals!GLEN S.
Very good experience. Friendly, efficient service, good equipment.SUSAN M.
Random charges on my credit card.MARCO M.
Tyler did a great job from beginning to end I have had a company for 35 years. Don't lose that guyROBERT B.