I would never rent through the UHAUL app again. As it was very tedious, slow, it's was the worst experience ever. Then I asked to extendby an hour and UHaul charged me for another day and also for extra insurance. The chat line was no help at all. This will be the last time I use UHaul. I was charged $213.00 for 5.5 hours of use. Totally unacceptable. And then when I returned the truck it took almost one hour to go thru all the steps questions and uploading pictures. Again totally unacceptable. The location pickup was fine.
David B Chrapchynski
Highway 1 Holding GP Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Navin, MB R5T0J7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Clear signage would be of great help
Miguel PrairieLocation had no signage (and "Highway 1 Holding GP Ltd" does not appear anywhere. I was lucky just to see the truck in their parking lot. Ice and snow on the windshield when I got there. Snow drift behind the truck to drive through. "Automated" system did not work at first, and the lockbox did not have a key in it. 1 of the locks was frozen. Lock on the truck gate was all but frozen as well. Would NOT rent from a location like this again.
Kristopher KubinThe mobile pick up didn’t work. Website wasn’t able to move past certain pick up my truck screens and then was “temporarily down”. Good thing someone was at the office to help otherwise I wouldn’t have been able to get my truck. Thankful it worked out and I had the help I needed.
Lisa WidmerThe location was good because it was close towear we live. but the online check in was horrible! Took over an hour to get it done! The nan at the location has to help us through it. Definitely not user friendly!!! Then when we returned the truck, it wouldn’t accept the mileage. Wouldn’t accept all the numbers!!!! Online check is horrible. Probably won’t use uhaul again.
Phyllis Kallusky