I'm Still waiting to be refunded the two extra days I was charged for the trailer I did not use during the weekend. My contract was for 1 day I was charged for 3. Contract number 96117252PAUL C.
Trailer Rental & Towing in New Cumberland, PA at Rippin Rides
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in New Cumberland, PA 17070
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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When I showed up to pick the U-Haul up it was not ready at all, I was told I could keep it till five. But yet was still charged a late fee. Also the price they Told me was nowhere close to the price they chargedTIFFANY M.
The service was excellent, the vehicle was spotless and the woman that assisted me was very kind and even came to meet me to assist me in picking it up.JARED N.
Nothing to improve on! The service was excellent!DAVID B.
A $25 cleaning fee? Seems a bit excessiveScott E.
They were very friendly and accommodating, even let me park my car on their property overnight. Couldn't ask for anything more.FREDERICK B.
This is not a complaint - When I was in the office doing my paper work before I went out to my rental van, I was told about the trailer hitch and to turn the fuel button off. However, my van did not have one ( I was happy). A suggestion - if you have time, go out to the parking lot, and help the customer locate it. Otherwise, EVERYTHING was GREAT. You are in a good location. If you were not there, I would have had to go up to Mechanicsburg. You and your Office staff were very polite.ELIZABETH Y.
Keep up the good workWESLEY B.
The online check in procedure was a MAJOR hassle. U-haul definitely has to work out some kinks there. It took me over 30 minutes to check in once I got there and leave with the truck. I'm almost 40 years old and they had to call my mother to verify my identity? IF this was necessary then all of if could've been done well before I showed up to pick up the truck. And who in corporate thought this process supposed would ve better than an in person interaction?!?!Robert M.
I was charged an Outrageous $424.00 cleaning charge. A motor fell over and spilled oil. We took it to the car wash and cleaned it. I guess it wasn't clean enough and they had to charge me an extra $424.00!!! The whole cost for the truck rental, mileage, and fuel was only $213!!! Totally Absurd!!!PATRICIA H.
Keep up the great work!WESLEY B.
Keep up the good workWesley B.
This location is perfect. The person that helped me, Lisa, was very professional and knowledgeable. The next time I need to rent a truck, I am going directly to her! She was the BEST!Patrick L.
Good people. They make it easy.DANIEL S.
Staff was very kind! Would definitely recommend to anyone!Alexander A.
I will only come to this location from now on, accommodating helpful and I spent 40 mins longer (completely by choice, not any other reason) looking around the facility at the cool stuff than i probably should have spent lol thanks guys!SAHIL P.
I've used this location a few Times. They're really great to work with.JOSEPH N.
LISA WAS HELPFUL AND GAVE INFORMATION REQUESTED. GOOD LOCATION!!DEBORAH S.
Don't like using the cell phone for pick up and returnsSTANLEY S.
I had originally tried to reserve a pickup truck listed at this location. Turned out the truck was at another location further away then I planned so I had to settle for another vehicle not of my original choosing. When I went to the website to check in using the credentials I originally created the website had no acknowledgement of my account although the CSR at the station could pull it up. On the screen where you add yourself as a drive and a second person as a driver there should be a little site reprogramming. When I registered yesterday I started to add a second driver and when I cancelled that it made me start over although I received confirmation of my reservation in text and email.Nathanial W.