The location was very unsecure the truck keys were not locked there was no one that works for U-Haul there to assist finding the keys. A guy working in the parking lot for the paintball place that also uses the parking lot lead me to where I could find the key. The mileage on the truck that I had to use to check in to take the truck was incorrect. I did email someone from U-Haul but I need this matter corrected I was charged over $60 too much
Trailer Rental & Towing in New Kensington, PA at Alcoa Storage
Moving to or from New Kensington, PA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in New Kensington, PA 15068 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in New Kensington, PA
Cargo trailers in New Kensington, PA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Alcoa Storage!
Utility trailers are perfect for towing large or oversize cargo in New Kensington, PA 15068. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Alcoa Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in New Kensington, PA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in New Kensington, PA online today!
Trailer and Towing Supplies
I had to pick up the truck at a lot with no office & a young man on the phone with little info as to procedure.
Give the directions on how and where to drop off truck.
There was nobody there and nothing is marked as to where to leave the truck. Had to make multiple calls to get someone to answer the phone to find out where the truck was supposed to be
Owner available only by phone and through grounds manager. No place to rent pads, dollies or buy boxes. 15 miles from my preferred pick up location. Truck was clean and in good condition only because it was brand new. Used blanket left in truck as padding; couple scraps of wood in truck as well. Truck should've had 5/16 tank of gas, had barely 1/8 of a tank. Mileage should be audited.
This location was difficult to find. A resident in the neighborhood directed me to the location and told me "U-Haul should pay me as I often direct people where to go when I notice the trucks wandering in the neighborhood." The return directions were not useful and I spent over an hour (mostly on hold) on the phone talking with 3 different U-Haul employees - and got 3 different sets of directions. The experience was frustrating, time-consuming, and unpleasant.
I had to drive 30 miles to get the car dolly from a facility in New Kensington. I understand that U-haul does not have an unlimited supply of car dollys.
Better signage and/or instructions for pickup. We were trying to find an office to check in, but I guess there wasn't one? I had to call the rental twice before I got an answer and got instructions to get the key from a box on the property.
choose a location that actually has building with employees not and empty lot with a person waving us down. a location that is properly marked. advise me that my location that changed did not provide dollies which was to be in included in the truck rental but this location did not provide. had to go to another location and was held up 45 minutes to rent one dolly and staff was rude and in no hurry to wait on customers.
Customer service all around wasnt very friendly. The pick up area was very sketchy and unprofessional
I reserved the truck 6 minutes from my location. They send to 30 minutes away for pickup.
I dropped off the truck at 8:30pm and the location was closed. Not sure if there would have been any employees at this location anyway. No office are in sight
Diane is very courteous and helpful. Best customer service. Thanks.
Drop off is difficult and not exactly clear on what needs to be done had altercation with drop off return online not so good
Just dropped it off so really can't comment on the place over all but easy drop off.
It was hard to find. Had to ask a man loading a truck where the place was. No person at the site. Keys were in a pole box.
They lost the truck and harassed me about it THEN proceeded to double charge my bank account. Ended up being charged over $80 for a 1 hour, 4 mile rental. Worst experience ever,will not be using or recommending this company again.
Cab passenger window was open a crack so some rainwater was in that side of the truck. Not sure how often the owner goes by with how rough everything looked. Asked for furniture pads - did not get furniture pads by the time I picked the truck up. Did not have to see anyone face-to-face which I guess is somewhat of a positive.
I had a very tough time trying to get a truck. I made sure my reservation was in nearly a month before my move. The day before, I get a call saying the truck I had reserved was in an accident and would not be available. Fine - I understand things happen. However, I then had to drive to a location that was 40 mins away from my home to get the size truck that I needed. And this location is simply a parking lot in New Ken. It's not staffed. The mobile app that you can use to sign trucks out is a nightmare to use. Avoid it if you can. There were just...so many stressful things surrounding getting this truck that I didn't want to have to deal with.
This was the easiest and most pleasant rental experience I've had! Thank you Diane for taking care of us!! I will absolutely rent from her when I need a truck again!
Price was renegotiated to return truck at same location and get discounted rate. Uhaul charged me the original rate anyway. Took two weeks and six phone calls to receive reimbursement. Giant waiting game.
Diane is very helpful and professional. Excellent customer service. Thank you
Diane is amazing! She makes the entire experience easier from start to finish and I will recommend this location to everyone I know!
It was very easy and the attendant was very helpful and kind! I would use Uhaul again and recommend it. Thank you for your hospitality!! - Chris McCann