We returned the truck around 4pm and there was nobody there and they did not answer their phone. We then used the uhaul.com/share app, we received an error message, stating the problem was on u-hauls end and to try again in a few minutes. We did this multiple times, using my phone and my son's phone. I had the interior pictures on my phone. We tried to call the u-haul 800 number and it took over 30 minutes to get an answer. Overall, over 2 hours just to drop off the truck.
Trailer Rental & Towing in Norman, OK at ABB Storm Shelter
Moving to or from Norman, OK? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Norman, OK 73069 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Norman, OK
Cargo trailers in Norman, OK are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at ABB Storm Shelter!
Utility trailers are perfect for towing large or oversize cargo in Norman, OK 73069. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at ABB Storm Shelter provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Norman, OK and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Norman, OK online today!
Trailer and Towing Supplies
This was great! 24/7 option was perfect for our needs. Would highly recommend this to anyone needing to rent a truck!
Very friendly location, good rates!!! Definitely recommend to anyone.
Nothing, the young ladies that work here are terrific.
The customer service representative was very friendly.
Nothing can be done to make the experience any better because it was OUTSTANDING! I will definitely come back to this location to rent again!
the main issues came up when I returned the truck and had you guys hit my company credit card for $9,254 for no reason. Unauthorized transaction and I almost lost my job because of it, I have used Uhaul about 6 times now and this is officially my last. WILL NEVER USE OR RECOMMEND AGAIN!!!
Staff at my location was extremely helpful and friendly.
I have literally walked out of a uhaul place because of sub-par customer service. I have never walked out of a uhaul location/experience and been overly please with the experience. The practicality of the moving trucks is what keeps me coming back. But this experience was wonderful. If all Uhaul places were ran this way, then I'm certain the company would make more money.
Shay was very helpful.
This location was fast friendly and actually a pleasure to visit. I wish all U-Haul were this efficient and professional. No improvements necessary.
Thank you for the great customer service and taking care of everything.
First, there was some confusion regarding the dropoff location. On my UHAUL reservation information, the location listed was the ABB Storm Shelter, however, this facility is listed in Google on another nearby street (Porter). I was confused as to whether or not to go to ABB or the Charleston Rd location. We settled on the Charleston location. We poked our head inside the shop because the door was open. The man inside seemed surprised to see us, and the store smelled remarkably like weed. We explained to the man that we were dropping off the trailer, and he just said, "Ok!" It was not reassuring that we were at the right location, but I went along with it and hope I will not receive any further fees!
Truck had a bunch of small bits of moving debris (beads, plastic feet off of furniture, screws) and what looked like concrete dry mix in it. I had to sweep and mop in order to put my stuff in it to move. The location I booked with did not have my size truck so I was called and told to go to a different location. I found this annoying since I had booked well in advance that they could have driven a truck to the correct location. The new location was not the Storm Shelter business that I was told it would be. It was a concert booking business. The lobby was unmanned and was just full of concert posters and guitars. No one was up front, there was no signage to tell me where to go to get the check out done. I had to walk around and ask if I was in the right place, then the U-Haul computers were not working. We had to walk to a different computer. The lady that did help me was very nice. But, I was delayed over an hour due to all of the problems.
Everyone is very nice and happy minded. To help
Good job. Keep on.
Total experience was excellent.
Great experience...friendly service and trailer was ready to go.
Having to jump a curb to access the yard where the trailers are stored is a negative. Suggest having people access from the driveway on the east end of the yard (not jump the curb on the west end).
Drop off was on a Sunday. Area was clean and had plenty of room to navigate the equipment used. Thanks U-Haul
The location was closed when I went to return the trailer. It took 3 calls to uhaul to get the trailer returned. Uhaul told me they would be open at 10 am. They were not The phone number for that location was not correct.
Arrived at 10:00 and no one there just had to drop in box and go
Shea was great and helpful.
Very friendly and prompt service checking in and getting on the road!
Cruise control holding the throttle for 400 miles is a pain in the butt