This location is fantastic. The employees are commensurate professionals. I think it was Jack that helped us, and he was so thorough.MARTHE H.
Trailer Rental & Towing in North Hollywood, CA at Alpha Fleet Management Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in North Hollywood, CA 91601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Mileage was incorrect at checkin. First person who approached me was rude. Truck was filthy. I was charged for 61 miles when I only did 17. I called customer service afterwards and waited 35 minutes to talk to a VERY subpar agent, and that is putting it kindly. Bad experience.Colin E.
Easy check in and out process. Great staff. Location in poor condition- office space. Convenient location.Cortney G.
Awesome woman there this morning. No issues. Smooth!ADRIAN S.
Mary was amazing and so helpful! Highly recommend this location!Stephanie S.
We were charged for a dolly we never received and we never received a call back to help us work through this matter. They could go through an inspection with the client before they take the vehicles to make sure everything is in place and that the vehicle is clean. There was animal hair on the seats when we got the van as well. They did do an inspection of the vehicle when we returned the van but not when we picked it up.BRETT M.
Unbelievable customer service at this location. Mary and Joe went above and beyond. I had been given the runaround by UHaul representatives on the phone and other UHaul locations. I went to the North Hollywood Vineland location as a last ditch attempt and was greatly relieved. No muss no fuss. I will be using them again during the upcoming week. Thank you!!!MICHAEL H.
Great customer serviceSarkis K.
The location on Vineland was beyond excellent. The young lady who helped was very nice and had a positive vibe (even at 8 am). I highly recommend this location. I was not happy with the original location, "U-Haul Neighborhood Dealer, on 10860 Burbank Blvd, North Hollywood, CA 91601," I made the reservation with. I showed up at 8 am, and the truck lockbox was not set up. I could not pick up my rental. I called in, and they re-routed me to this Vineland location. This really caused a huge inconvenience for me. I trusted Uhail would be ready for me and did not expect a mistake like this to happen. Uhaul has a trusting name, and I was very disappointed. I hope the location that did this to me gets evaluated. Because Uhails are not for a weekend ride, they are for important things like moving, and everything is on a schedule for ppl like me.. I want a follow-up email on this complaint.ESMERALDA S.
Marie was so sweet and an amazing person to have help me on my move! She has a beautiful smile and can bring some joy to such a stressful day!! Will definitely recommend and be using uhaul again!ALEXIS T.
Very friendly and accommodating staff. Clean vehicle.JACOB R.
Friendly people.EMANUEL D.
Mary was superb in changing my reservation and making the whole process super easy. The best part of my move!Paul Stephen A.
Excellent in every way. Thanks!Wayne O.
Great location! Friendly Service!GAYANE M.
You could let me know in advance if you're not going to have the dolly and or moving blankets I pay for. LolAlexandra April M.
Offer more utilities dollies at the location, last minute I had to get some dollies and I have to drive to another a Uhaul to get themMaria R.
I was checked out and in VERY quickly. And he was very pleasant and helpful.PERRY K.
Best Uhaul location. Very clean, super friendly staff. Easy process for picking up/dropping off truckCAROLINE Y.
N/A Jack was very helpful on site!Mitchell D.
It was perfect.Christopher O.