There was an issue in the system Assigning the trailer. luckily the guy working at the counter figured out how to work around it and get my trailer rented out to me.
Trailer Rental & Towing in Norwich, NY at B&D Pool & Spa LLC
Moving to or from Norwich, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Norwich, NY 13815 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Norwich, NY
Cargo trailers in Norwich, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at B&D Pool & Spa LLC!
Utility trailers are perfect for towing large or oversize cargo in Norwich, NY 13815. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at B&D Pool & Spa LLC provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Norwich, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Norwich, NY online today!
Trailer and Towing Supplies
Make sure they are clean. The inside wasn't sweeped out so I had to sweep it before I put my stuff in it. It was nasty.
Tyler McCarthy is the rudest person I have ever dealt with, I am 70 years old and he treated me like I was nothing. I would never suggest anyone to deal with this jerk, I just moved to this town, we returned our other rental at a different location, they were great and said this guy is known to treat costumers this way.
Take pictures on your phone when you return your vehicle. I got charged for cleaning a perfectly clean truck because I couldn't get the app to complete the check out. Thanks to my pictures and help from Britany at customer service I got the charge refunded. Do not assume that you won't be charged unless you can prove it is clean with your own photos.
The man in charge of the U haul operation at this location was less than helpful and not a polite person. The uhaul hours posted claimed it opened at 9am. I showed up two different times after 9 am that morning and the first time he said he was too busy to help or even think about the uhaul desk and sent me away. The second time about 1.5 to 2 hours later still in the morning said the same thing and said he refused to help me until 2pm. He said "it doesn't matter what the uhaul hours are, its when I want to do it". There was no one else in the store both times I was there, just him and I. I ended up having to use someone else's phone to return the truck because mine would not allow me to do the sharing of location.
Bruce was great. Fast and all things explained. Worked out drop off good in coordination with the next customers pickup. Always use them and always happy.
Since this was my drop-off location, it was also closed by the time I arrived - they are an independent business with a U-Haul Department so while the business was still open, the U-Haul side wasn't. Therefore I had to complete the return on my phone.
First employee was rather rude getting thru on website was horrible tried to get help from employee it was no use probably never rent from u haul again
There was old food and drinks inside of the truck. I had to clean it all out before I could use the truck. I would like a call back please. 716-510-0026
All good! Bruce was very pleasant , helpful and knowledgeable. We highly recommend their services . Thanks again.
Everything was Great!
Bruce Osterhoudt is an excellent sales representative and is a constant professional.
should notify the customer they need to check the truck back in electronically before they leave with it so they take a picture of the mileage and fuel before dropping the keys. Also ensure you have cell service or wifi available
I was charged and additional 50 dollars for a cleaning and after hours service fee. I returnrd the vehicle in EXACTLY the same condition i picked it up in and in no way shape or form was I advised that there would also be an after hours service fee. I was advised to leave the keys in a drop box after I explained in advance I would be returning the vehicle after they were closed. This kind of practice is very sneaky and deceptive. I took pictures of the vehicle when i dropped it off in case since the interior was covered in mud when i picked it up. I AM NOT HAPPY!!!!!!
The van trailer I picked up was extremely dirty outside. The fenders had a lot of built up dirt and the sides were covered with road grime. I took it to the car wash to clean it myself. The inside was clean.
This Cargo van was in pretty poor condition. The windshield had pieces of tape applied to the top where the window gasket holds the window in place. It was noisy when driving and did not stop water from coming into the vehicle when raining. There was also an odd loud noise coming from the rear of the van I could not find the location of the vibration but it was almost unbearable when driving. We did notice a cable hanging from the underside of the van when we inspected it to find the noise. Not sure this is what was making it but It certainly could be a hazard when driving. Not what I would expect from a new cargo van. The vehicle was not very clean either. The person who helped was very tolerant and professional as there were two other customers behind me who complained for over 15 min while he tried to get the rental contract completed.Dispite already doing an early check in and uploading my DL info and pictures of my license (Computer issues I think) I rent from U-Haul all the time (Corporate Account) and even vans with over 40 thousand miles on them were in better shape then this new van. Very disappointed in the overall experience with the equipment although the service of the B&D Pools and spa representative was very professional.
The U-HAUL website was down for about an hour. Even though we reserved, filled out forms, gave our credit card and received a confirmation/reservation number, we had to wait over 30 minutes to get the truck. Not a good way to start a day. Apparently, the people working for U-HAUL say it happens all the time with U-HAUL. :(
I am a local business owner, and have rented from this location many times in the past. The manager of this location has always been a very unpleasant, rude and unfriendly person. This last Friday there was a mistake on a trailer reservation where I rented it for 24 hours, but he said it was only for 6. He rudely said "If you cant have it back by 2pm I can't rent it to you"... A proper way to serve customers would be to offer to find a location nearby that could offer a 24 hour rental. (Last year Da Vals Automotive in Lansdale PA did exactly that to help me). When I asked him if he could transfer my reservation to a nearby Uhaul, he very rudely said "No, I can't do that". When I told him that I know he can, that they've done it for me previously, he literally told me to leave the store and never come back. Not to mention he always gives out a piece of paper that he prints himself that states if you don't use the online check-in when you return the rental, that he will charged $20 extra. He says it's Uhaul policy... But this is the only Uhaul I've ever received this notice. This is no way to run a business or treat customers. Look at his Uhaul reviews. Any positive service reviews are when the other ladies are working the Uhaul counter, as the employees tend to be very nice and courteous. Stay away from B&D Pool and Spa.
Top notch. Great.
The truck we had, L'il Sammy, had a heat knob that was missing. It was stuck on and with the sun out (one of the rare occasions) it was hot! My left elbow kept hitting the door when I tried to turn the wheel, and the truck needs new shocks! Driving it was an adventure...
Great customer service!
They need more help.The lady was nice.But she has to do uhaul and the pool store
The online pick up option is awful. I'd rather deal with a human being than ever do that again!!! Will NEVER use the 24/7 pick up option ever again and urge others not to use it. NOT USER FRIENDLY.
I live in a cell phone dead zone, so I don't have a cell phone. This makes rental difficult because for some parts of the rental process you need a cell phone number.
The truck cab had garbage around the seats and in the cupholders. It was very dirty and smelled like an ashtray. Our clothing reeked when by the time we were done. Not very impressed with the cleanliness, but unfortunately it was our only local option.