Excellent staff. Very accommodating. Very helpful.
Robert E
Norwood Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norwood, ON K0L2V0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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At this location the owner or clerk doesn’t know how to use the technology so you have to phone a number and get assisted that way. It wasted about 20 minutes of our time. When the check-in was finally sorted and my boyfriend was given the key. He went out and there was a trailer on the truck we rented. He told the clerk and he said, “don’t you know how to take it off”. The clerk had no idea but fortunately another staff guy showed up and assisted him. If you don’t know how to use the tech and aren’t willing to learn, you probably shouldn’t be a uhaul location. Or at the very least there should be some kind of warning or notice of the circumstances at this location. That said, the two men that helped us over the phone were both wonderful. I really think we should’ve received a discount for the inconvenience. We were also late for our appointment/pick up we rented the truck for in the first place. Also, 89 cents a KM is ridiculous. I wouldn’t rent from uhaul again, cheaper to get a Home Depot van for $40 and unlimited mileage.
Lauren MIt seems like your system is very difficult for your dealers to use.
Edward BI registered online and the cost per km is.89. At the location they charged 1.43 per km and my card still has not been reimbursed. Difference in what it should have cost is almost $100
Adrian KI had to drive over an hour out of my way to pick this truck up and when I picked it up it was dirty in the cab with coffee spills and food on the floor. I'd be ashamed to rent something like that to a customer!
Brian G