This was not the original location I had reserved. When I went to the location I had reserved on line, I learned that while I had a reservation and there were vehicles on the lot, their wasn't inventory to satisfy my reservation. In other words, the reservation meant nothing. I was redirected by U-haul to a location about 7 miles away who fortunately had a vehicle I could rent. Good news is this only delayed my move by about an hour and I received a $50 credit from Uhaul. Bad news is (according to the Uhaul rep) there is a problem with the website making reservations. Other bad news is, I can't rely on Uhaul for a future reservation if the reservation can't be honored. Disappointing and concerning on my future use of Uhaul. I will need reassurance from Uhaul that this problem has been fixed.
Trailer Rental & Towing in Ocean City, MD at Montego Bay Hardware
Moving to or from Ocean City, MD? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Ocean City, MD 21842 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Ocean City, MD
Cargo trailers in Ocean City, MD are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Montego Bay Hardware!
Utility trailers are perfect for towing large or oversize cargo in Ocean City, MD 21842. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Montego Bay Hardware provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Ocean City, MD and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Ocean City, MD online today!
Trailer and Towing Supplies
Great service from this location.
I will be a repeat customer!
Both rear wheels had dangerously low air pressure.43lbs for left and right was 45. Sunoco manager where I had air put in said I was lucky the truck didn't roll over. I immediately returned the truck when the light came on and was told the warning light would go off as soon as the tires heated up. That did not happen. I had to put air in. Seats were covered in dog hair. I had to use tape to clean off the hair which did not vacuum off. This delayed my start. I have a very strong allergy to dog hair and this would be a 3 hour ride each way so I had to clean it. No one went over the basics about the truck such as how to adjust the mirrors etc; just takes a couple of minutes. They did show me how to calculate how much gas to put in when I returned the truck. Location is the one benefit for me. No alternatives nearby.
THE GUY DOING THE PAPERWORK WAS NOT USER FRIENDLY.
I chose to have a contact less pickup yet when I went to pick up my truck the website said I needed to go in. I was greeted by staff who didn't even initially acknowledge me and then the man actually kept pulling his bandana down off his mouth to talk! The truck was also very smelly and did not look like it had been cleaned in a long time.
Fire the miserable rude old man at the counter.completely unnecessary the way he talked to me
when i walked in it was told they where about to give me rental away bc my reservation was for 12:00 and I did not get there till 1:00. i did not know I have to arrive ar scheduled time. Why should U haul care when i arrive , you had my Credit card if I chose not to show up charge my card. Employees in store are very nasty.
The vehicle was disgusting. Customer before clearly smoked in the cab. I also found a cigarette but in the bay area. Cab had dog/animal hair everywhere. 3 plus hours I drove with smoke smell and dog hair. I left the drop off location a note about the vehicle (I also noted the condition on the text app when I received the vehicle. The drop off location called and was very professional and apologized for the condition of the vehicle. She noted that the vehicle should not have been in the condition in which I received it and she inspected it herself and was surprised the pick up location rented it without cleaning it
Fix / repair the dash lights so someone can tell what speed they are traveling at night. The only illumination on the dash was the odometer and gear selection indicator. All other gauges were not visible.
Customer assistance was great. I actually had rented at a different place but they didn't have the right size truck so they moved me here. Only criticism is that the van smelled like tobacco smoke.
Quick drop off.
quick and easy online check in
This was NOT my selected location and nearly 2 hours away. Contacted Customer service and could not talk to anyone and they have never returned calls or emails.
I hoped to do a No Contact Pickup, but had to go inside. Not the friendliest staff at the rental counter but they got both the checkout and check in done quickly and efficiently.
Representatives at this location are very rude and insult the customers. Mike, one of them personally cursed me. This unacceptable behavior needs to be addressed by management of the U-Haul.
Ensure vehicle is safe to drive before customer pick-up. Noted concerns after pick up with damaged windshield wipers and tires less than desirable thread depth (tires were bald with no thread on top). Other than that, very pleased with the service and vehicle. Very reasonable costs.
The location is in a shopping center, it was difficult to find the actual address for the store acting as a drop off.
Store pick up appearance
Credit for gas
U-Haul counter representative could be a bit more pleasant. He acted like was doing us a favor. There was no information transmitted in his database, we had to start from the beginning, such as where to drop off, driver's license information (which we had uploaded the images a day before with u-haul app), etc.
Provide customer equipment from location requested. Location provided was farther away from booked location, and in state with taxes. Thus charges were higher than they would have been. Passed booked location, and equipment was sitting on lot at pick-up and drop off.
We were thoroughly pleased - service was fast, courteous and friendly. Very dependable!
great service at Montego bay true value hardware.