Van was great, location is kinda away from everything. ... The actual human in this location turned me away when I showed up. I had to convince him I had a reservation. Then all he did was hand me keys - did nothing else and took his time figuring things out (cost me ~5-10 minutes of standing in an empty room with no other customers in front of me).
Richard R
A1 HR Towing And Transport Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oceanside, NY 11572
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything about this rental was excellent. The check in process was quick and easy and the rental truck was one of the newest and cleanest vehicles I’ve ever rented. I recommend HR Towing to anyone who’s looking for a uhaul rental in the Oceanside/Island Park/Long Beach/Baldwin/Rockville Centre area. Thank you for superior customer service HR towing!
Michael WShowed up at the agreed upon time. The towing business that I assume does rentals on the side was closed. After a few calls to the online business number someone answered. They did even know about my rental. He tried to get into the system to find my information and huffed and puffed about the lousy system. Finally found me and to send me a text message link to register online. Easy enough. Then I had ti wait for a tow truck driver to bring me the keys. Van was fine, clean and run well. What topped this awful experience was the fact that he instructed me to just drop off the vehicle and put the keys in the mail slot. No problem however a $21 Insurance coverage charged showed up that your phone rep indicated was put on when I dropped the van off. I never instructed anyone to do so and did not see anyone when I dropped it off. That in my opinion was outright fraud in an attempt to slip a $21 charge by me. Your rep said “I will do it as a one time courtesy”. Did she mean give me back the money I was obviously frauderà out of ? Who adds insurance after the rental? I have used another location near me and frankly thought it was the same one. They were very good. You need to exit this provider.
Joseph THard to find out where to park but ok
Marcia AWhat I thought was only going to be $19.95 plus tax turned out to be $63.29! Just for 9 miles, and 2 hours. Watch out for a lot of useless hidden fees that they don’t tell you about!
Norma O