Make sure authorize places turn on truck share and have someone around so if you do need help that an actual person is around to talk so they can talk to someone who is renting out authorized Uhaul vehicles and knows what's going onCHRISTINA MARIE J.
Trailer Rental & Towing in Odessa, TX at Cashway Lumber
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Odessa, TX 79763
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Ensure trucks are available when customers arrive. If not, obtain one from another location. I arrived from Tennessee and had to drive to Odessa where a truck was available.betty E.
Your return process takes too long. Clerk had to use both computer & phone. Dumb.Leroy B.
Computer crashed and it took 45 minutes to pick up a reserved 6x12 trailer.Barbra K.
Was charged for 24 moving pads and given 12. Had to pay replacement fees at drop off location.manuel T.
People are very friendly and very helpfulMelissa B.
The trailer had two defective tires, and required a delay of 3 hours for support staff to come and change the tires. The individual responsible for changing the tires only changed 1 instead of both, said he would return to change the second and never did. The delay caused a significant alteration to our travel plans. Very unsatisfied with service.ERIK C.
Good job!christopher S.
These folks were GREAT! Helpful, knowledgeable, willing to go above and beyond to make sure we were taken care of! Good U-Haul Representative!!!!Seth M.
service rep. was very helpful and politeLarry M.
They did not have all the equipment I requested. It was not the location I requested. The express check-in did not matter with this location.John D.
Gas tank only had 1/4 tank but my original receipt stated 1/2. The cab was NOT cleaned before I took it plus I had to take the truck over to the UHaul company to get the tire replaced because it was low.Karen M.
I would suggest that when it is extremely hot, the customer is old and wearing dress slacks and shirt, it would in my opinion be better service to hook up the trailer for the old guy and not merely ask the customer if he needs any help. I guess next time I will insist they hook up the trailer.William F.
Train your customer service representatives so they know how to do their job, not just guess and rent equipment that people can not use, like they did with me. This was a terrible experience for me! Took 21 hrs to get to my destination ! 3 times longer than usual.David G.
So very kind and helpful when we return the truck. Needs no improvements at this location they do their job very well. Stacey was a great help.Lona C.
I have been actively using uhaul on Univ. and Kermit hwy. those ladies were the best. This Cashway lumber is very disappointing. The 26' had trash in the bed. The 2- dozen blankets I reserved a month ago were not available. The cab had rotting cigarettes in the cab. That was nice to smell the entire trip. No cruise control, so I had to use a 1960's style driving system for 1100- miles...thank you for that. This is clearly the few instances I will discontinue using or recommending uhaul.Kenny O.
made it easy and friendlymike W.
We were able to drop off our U-Haul at this location with no issue. However, our initial drop off was on Andrews Hwy in Odessa TX. This was the location named on our paperwork and once we arrived they simply told us "Well I don't know what to tell you but you can't leave it here"and sent us to the County Rd location. I did NOT receive any email notifying of this drop off change.Gloria H.
I actually dropped it off at U-Haul Moving and Storage, 3001 Andrews Hwy, Odessa Tx, 79762. Store number 740058. The above review is accurate, just not the location.John C.
Cashway was great. BUT....I spoke with a UHaul rep who said there were no trailers available In Odessa TX where I live. There was one available in Midland so it was reserved there, so I drove there. Upon arrival I was informed the trailer was reserved for 3 parties! They said one was available in Odessa....so I drove all the way back to get it.bret J.
Drop off was ok i drop off after hours due to being stuck on roadMatt T.
The management at U-Haul at 2601 N. County Road, in Odessa, Texas was extraordinary. He went out of his way to explain the costs. I really appreciated the help. I will definitely shop there again.Darrell L.
There is another store in Odessa, in Andrews hwy, the people that run that store did not help me at all, he was rude to the point that I had I to leave and find another store.ELEAZAR R.